About the position
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
Responsibilities
- Direct and supervise cleaning staff and other employees performing similar services as directed.
- Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.
- Lead and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details.
- Assist with managing breaks.
- Ensure compliance with all venue policies and procedures to include all safety regulations.
- Participate in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste.
- Partner with fellow band members at the end of show to close the venue.
- Oversee productivity and work assignments of the cleaning staff and communicate with management any challenges and status of all assignments prior to the conclusion of the shift.
- Assign and schedule team members to specific duties.
- Enforce safety, health, and security duties.
Requirements
- High School Diploma or equivalent.
- Familiar with Microsoft Office Suite.
- Attention to detail, quality and accuracy.
- Strong relationship building and communication skills.
- Ability to work independently.
- Excellent verbal and written communication skills.
- Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting.
