Claims Supervisor

Avis Budget Group - Parsippany-Troy Hills, NJ

Full-time - Senior

Parsippany-Troy Hills, NJ

10,001+ employees

Rental and Leasing Services

About the position

The Claims Supervisor at Avis Budget Group is responsible for overseeing external third-party adjusters managing workers' compensation and auto property damage claims across the US and Canada. This role involves ensuring compliance with company standards, providing guidance and training to third-party administrators, and managing a nationwide Workers' Compensation program. The supervisor will also analyze claims trends and communicate with management regarding claims that may exceed retention levels.

Responsibilities

• Supervise external third-party adjusters handling workers' compensation and auto property damage claims.
• Manage a nationwide Workers' Compensation program and third-party property damage claims.
• Provide authority within retention level and oversee handling of claims by external adjusters.
• Coordinate quarterly regional work comp claim reviews.
• Provide guidance and training to third-party administrators as needed.
• Oversee the implementation of company standards with new vendors to ensure compliance with reporting and billing guidelines.
• Ensure daily management of claims governance inbox is completed.
• Audit pending and closed casualty claims to ensure compliance with the organization's policies and procedures.
• Review casualty claims and communicate to management on claims that may exceed retention levels.
• Analyze and evaluate state laws and regulations as they apply to the organization's casualty claims processes and procedures.

Requirements

• Bachelor's Degree in Insurance, Finance, Accounting, or a related discipline.
• Minimum of 10 years experience in claims handling or a related function.
• Minimum of 1-3 years of supervisory experience.
• Excellent communications and interpersonal skills.
• Knowledge of insurance processes and terms.
• Strong project management skills.
• Proficient in Microsoft Office applications.
• Excellent analytical ability and attention to detail.

Nice-to-haves

• Coursework towards AIC designation, adjuster licensing program, or other industry training programs.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance
• Pet insurance