Claims Representative

Marsh McLennan•Houston, TX

1d•Hybrid

About The Position

Our not-so-secret sauce. Award winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Claim Representative at McGriff Specialty, a division of Marsh McLennan Agency (MMA). Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

Requirements

High School graduate
Operates under the direction of the claims team
Utilizes client relation skills to build and maintain positive business relationships with clients and market contacts; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
Considerable knowledge of basic company computer programs for word processing, accounting and applications

Nice To Haves

College degree
Prior brokerage experience
Knowledge of McGriff's claim management / agency management system or ability to learn quickly

Responsibilities

Obtain specific information regarding loss/claim to report to the company, as necessary.
Advise customers what information is necessary for claims filing.
Respond to customers regarding status of claims.
Assist producers and claims team with claims status and special projects.
Respond to company requests for policy information, as necessary.
Maintain own diary system for use in periodic follow up on selected claims.