Claims Adjuster Trainee

$51,000 - $54,500/Yr

Progressive - Metairie, LA

Full-time - Entry Level

Hybrid - Metairie, LA

Insurance Carriers and Related Activities

About the position

As a Claims Adjuster Trainee, you will learn to assist customers in navigating the claims process after an accident. This role focuses on building relationships with customers over the phone rather than in the field. You will manage a full caseload of claims, receiving support from a collaborative team and ongoing coaching from leaders. The position includes in-depth training on property damage and insurance contracts, enabling you to adjust claims confidently and independently. This is a hybrid role, allowing for a mix of in-office and remote work.

Responsibilities

• Determine coverage for claims
• Assess liability to identify fault for damages
• Interview customers, claimants, and witnesses
• Collaborate with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers to resolve claims

Requirements

• Three years of relevant work experience
• Bachelor's degree
• Two years of relevant work experience and an associate degree

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision insurance, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts and health savings accounts
• Life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave
• Short & long-term disability
• Parental & family leave
• Military leave & pay
• Career development & tuition assistance