Charlie Palmer Food Server

Grand Sierra Resort and Casino - Reno, NV

Reno, NV

Accommodation

About the position

The Grand Sierra is looking for energetic and customer service minded individuals to join the Food and Beverage team as a Dining Room Food Server for Charlie Palmer Steakhouse. The Food Server guarantees guests are served in a warm, accommodating and professional manner ensuring total guest satisfaction. Guarantee prompt, courteous and team minded service throughout the entire restaurant and adhere to all Grand Sierra Resort standards.

Responsibilities

• Believe and demonstrate the GSR Vision and Mission Statement.
• Take beverage orders from restaurant customers and input orders in to POS system.
• Deliver orders following required standards for the position.
• Prepare tableside items as requested by customer; anticipate guest's needs.
• Complete all side work including but not limited to: wiping down stations, re-stocking supplies, etc.
• Polish silver, buff glasses, set-up service cart, etc. in order to prepare tables and stations.
• Breakdown stations, carts and tables at close of restaurant.
• Explain menu to the guests and answer any questions they may have.
• Always check on quality of food and service to ensure excellent guest service.

Requirements

• Previous restaurant experience preferred.
• Candidate must possess the ability to deal with customers and co-workers in a tactful and respectful manner.
• Ability to read, write, speak and understand the English language in order to complete reports, correspondence and communicate with guests, Team Members and supervisors.
• Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form.
• Excellent time management, problem solving and organizational skills are a must.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Dedicated to meeting and/or exceeding the expectations and requirements of internal and external clients.
• Trusted and is seen as a truthful individual who is highly respectful of others.
• Consistently exhibits courteous, respectful, and appropriate communications and presents information in a concise and understandable format.
• Cooperate with others in the accomplishment of joint tasks and common objectives.
• Contributes to a positive work environment, fosters collaboration and provides a tangible contribution.
• Meet requirements of regular attendance in order to effectively complete job responsibilities in a timely manner.
• Sommelier certified would be a bonus.