CHAMP Traffic Monitoring Patroller Supervisor - District 3

AECOM•Thomaston, GA

2d•$22 - $27•Onsite

About The Position

AECOM is seeking a CHAMP Traffic Monitoring Patroller Supervisor in Thomaston, Georgia. This role involves supervising a team of CHAMP Operators, ensuring adherence to all state, federal, and company safety compliance, policies, and procedures, as well as quality assurance and customer service standards. The position requires performing routine route inspections, providing accountability and oversight of CHAMP operators and dispatchers, and meeting with GDOT Officials and local authorities to discuss traffic incident management strategies. The supervisor will also function as a lead Operator on vacant routes, supervise and train lower-level staff, organize and conduct safety meetings, and coordinate Traffic Incident Management Team meetings for the region. Additionally, the role includes performing routine staff, vehicle, and equipment inspections, ensuring all safety guidelines are followed, and overseeing project completion according to company standards. The supervisor will have financial and project management responsibilities, create work plans, oversee data collection, develop solutions to business/client problems with a focus on financial analysis and improvement, and may mentor a team of consultants or other staff.

Requirements

HS and 2 or more years prior experience as Traffic Monitoring Patroller or other relevant experience
Have satisfactory performance reviews and no letter of reprimand over a period of twelve (12) months
Be proficient in the use of the Department’s ATMS mobile application and pass an ATMS knowledge exam approved by the Department
Be proficient in the use of the Department’s CHAMP services SOP, SOG, and Manuals; and have completed the prerequisite training.
Must pass a State and Federal criminal history/security and motor vehicle background checks.
Employees must also participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment.
Must participate in the program’s mandatory random drug screening process.
Position will include wearing associated personal protective equipment.

Nice To Haves

Five (5) years of driving experience.
Experience in working in roadway traffic environment, and good customer service.
Ability to work independently with little supervision and manage own time.
Demonstrated ability to reason and make good sound decision based on narrowly defined criteria or guidelines.
Ability to guide or direct others at incident scenes.
Ability to gather and disseminate information effectively.
Working knowledge of the Manual of Uniform Traffic Control Devices (MUTCD)
Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers.
Proven ability to manage tasks in a professional manner.
Demonstrated professional maturity.

Responsibilities

Supervise a team of CHAMP Operators, ensuring that all state, federal, and company’s safety compliance, policy and procedures, quality assurance, customer services are being performed.
Perform routine route inspections to ensure performance measures are met and provide accountability and oversight of CHAMP operators and dispatchers.
Meet with GDOT Officials and local authorities to discuss strategies, and best practices for traffic incident management.
Function as a lead Operator on vacant routes and dispatch positions to ensure adequate coverage and supervising and training lower-level staff.
Organizes and conducts safety meetings.
Coordinate Traffic Incident Management Team meetings for region.
Perform routine staff, vehicle and equipment inspections per company requirements.
Ensure all safety guidelines, policies, and procedures are adhered too, to include personal protection equipment.
Ensures, directly and through subordinates, that projects are completed on time and to company standards.
Provides periodic progress reports to senior management.
Has financial and project management responsibilities for the project.
Responsible for the creation of work plans and task definitions, oversees data collection and develops solutions to business/client problems with a focus on financial analysis and improvement.
May provide solutions to business/client challenges developed from a foundation of understanding or analysis of business practices and goals.
May lead/mentor team of consultants and/or other staff.