CHAMP Traffic Monitoring Patroller Supervisor - District 1

AECOM•Gainesville, GA

1d•Onsite

About The Position

AECOM is seeking a CHAMP Traffic Monitoring Patroller Supervisor in Gainesville, Georgia. This role involves supervising a team of CHAMP Operators, ensuring adherence to safety compliance, policies, procedures, quality assurance, and customer service standards. The position requires performing routine route inspections, meeting with GDOT Officials and local authorities to discuss traffic incident management strategies, functioning as a lead Operator on vacant routes, supervising and training lower-level staff, organizing safety meetings, coordinating Traffic Incident Management Team meetings, and performing routine staff, vehicle, and equipment inspections. The supervisor is responsible for ensuring safety guidelines are followed, projects are completed on time and to company standards, providing progress reports to senior management, and managing project finances. This role also involves creating work plans, overseeing data collection, developing solutions to business/client problems with a focus on financial analysis and improvement, and potentially leading/mentoring a team.

Requirements

HS and 2 or more years prior experience as Traffic Monitoring Patroller or other relevant experience
Have satisfactory performance reviews and no letter of reprimand over a period of twelve (12) months
Be proficient in the use of the Department’s ATMS mobile application and pass an ATMS knowledge exam approved by the Department
Be proficient in the use of the Department’s CHAMP services SOP, SOG, and Manuals; and have completed the prerequisite training.
Must pass a State and Federal criminal history/security and motor vehicle background checks.
Employees must also participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment.
Must participate in the program’s mandatory random drug screening process.
Position will include wearing associated personal protective equipment.

Nice To Haves

Five (5) years of driving experience.
Experience in working in roadway traffic environment, and good customer service.
Ability to work independently with little supervision and manage own time.
Demonstrated ability to reason and make good sound decision based on narrowly defined criteria or guidelines.
Ability to guide or direct others at incident scenes.
Ability to gather and disseminate information effectively.
Working knowledge of the Manual of Uniform Traffic Control Devices (MUTCD)
Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers.
Proven ability to manage tasks in a professional manner.
Demonstrated professional maturity.

Responsibilities

Supervise a team of CHAMP Operators, ensuring all state, federal, and company’s safety compliance, policy and procedures, quality assurance, customer services are being performed.
Perform routine route inspections to ensure performance measures are met and provide accountability and oversight of CHAMP operators and dispatchers.
Meet with GDOT Officials and local authorities to discuss strategies, and best practices for traffic incident management.
Function as a lead Operator on vacant routes and dispatch positions to ensure adequate coverage and supervising and training lower-level staff.
Organizes and conducts safety meetings.
Coordinate Traffic Incident Management Team meetings for region.
Perform routine staff, vehicle and equipment inspections per company requirements.
Ensure all safety guidelines, policies, and procedures are adhered too, to include personal protection equipment.
Ensures, directly and through subordinates, that projects are completed on time and to company standards.
Provides periodic progress reports to senior management.
Has financial and project management responsibilities for the project.
Responsible for the creation of work plans and task definitions, oversees data collection and develops solutions to business/client problems with a focus on financial analysis and improvement.
May provide solutions to business/client challenges developed from a foundation of understanding or analysis of business practices and goals.
May lead/mentor team of consultants and/or other staff.