Certified Pharmacy Technician

About the position

In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members.
• Develops strong relationships with most valuable customers.
• Assists in the practice of pharmacy under the supervision of the pharmacist.
• Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager.
• Utilizes pharmacy systems to enter patient and drug information.
• Fills prescriptions by retrieving, counting and pouring pharmaceutical drugs.
• Verifies medicine is correct and checks for possible interactions.
• Reports prescription errors to pharmacist on duty.
• Registers all related sales on assigned cash register and collects cash as required.
• Handles telephone calls that do not require personal attention of the pharmacist.
• Processes manual claims for third party program prescription services.
• Assists and supports Pharmacy Department on inventory management activities.
• Maintains knowledge of Company asset protection techniques.
• May assist pharmacist in administering clinical services.
• Assists Pharmacy Manager and Staff Pharmacist in developing relationships with the local medical community.
• Ensures the Pharmacy Department is stocked, clean, neat and orderly.
• Completes special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evening and weekend hours.

Nice-to-haves

• PTCB certification preferred.
• Experience in a pharmacy setting.