Certified Medical Assistant- Front/Back Office Float

Center For Primary Care - North Augusta, SC

Full-time

North Augusta, SC

Ambulatory Health Care Services

About the position

The Medical Assistant (MA) plays a crucial role in supporting healthcare providers by ensuring smooth patient flow, assisting with exams and procedures, and maintaining accurate medical records. This position requires a blend of clinical skills and customer service to effectively interact with patients and support the healthcare team.

Responsibilities

• Greet and assist patients upon arrival.
• Schedule appointments and maintain patient records.
• Assist providers with exams and procedures accurately.
• Administer medications and injections as per provider orders.
• Document necessary information in the Electronic Medical Record System.
• Operate medical office equipment according to guidelines.
• Prepare patients and exam rooms for procedures, ensuring supplies are stocked.
• Ensure smooth patient flow by assisting in other areas as needed.
• Document and report lab results in a timely manner.
• Draw blood, label specimens, and complete orders following guidelines.
• Adhere to infection control guidelines and maintain patient confidentiality.
• Communicate effectively with patients in person and by phone.
• Prepare forms and patient paperwork for provider review.
• Promote positive public relations with patients and visitors.
• Screen, prioritize, and return patient calls according to office procedures.

Requirements

• Registered Medical Assistant (MA), Certified MA, or current LPN certification required.
• CPR certification must be obtained within 6 months of hire.
• Prior experience with electronic medical records preferred.
• Customer service experience preferred.
• Ability to type and operate basic office equipment.

Nice-to-haves

• Knowledge of Electronic Medical Records systems.
• Ability to identify emergent medical situations.
• Demonstrated positive customer service skills.