Certification Manager

Caterpillar•Mossville, IL

12h•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary: You will have responsibility for leading the global device certification efforts for the Cat Technology Connectivity Telecom and Compliance team. The Certification Manager will engage on a regular basis with multiple external vendors and service providers, as well as internal Caterpillar organizations to deliver certifications for many different projects. The Connectivity organization builds innovative and scalable connectivity solutions that enable seamless data flow between onboard and offboard systems - delivering exceptional customer value through unified, intuitive integration. We enable IoT connectivity via multiple technologies, including cellular, satellite, Wi-Fi, Bluetooth, and more. This team has enterprise accountability for the telematics product line and network strategy, rationalization, quality, and cost. Connected devices are critical enablers to our services growth strategy as well as being foundational to the deployment of effective digital solutions for our dealers and customers.

Requirements

Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
Knowledge of quality management methods, tools, and techniques; ability to create and support an environment that meets the quality goals of the organization.
Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Knowledge of cellular and satellite technologies and various application methods; ability to develop and provide solutions to significant technical challenges.
B.S. degree in electrical, electronics, computer, or RF engineering
Experience with and/or knowledge of IoT/Telematics solutions, cellular, satellite technologies
Experience with regulatory and device certification processes, such as FCC, GCF, PTCRB, and cellular carrier certification processes
Experience managing complex, technical projects
Strong business acumen and problem-solving skills
Strong interpersonal and relationship-building skills

Nice To Haves

Knowledge of Caterpillar products, solutions and processes

Responsibilities

Own deliverables, projects, and processes for obtaining many types of certifications for all Product Link devices and other Connectivity-related hardware for Caterpillar.
Conduct RFQs and evaluate potential suppliers for global cellular and satellite device certification needs
Project manage activities to complete global certifications within schedule and budget, managing risks and unforeseen challenges, addressing obstacles
Manage a large number of projects, each at various phases of project completion
Work with many external vendors and technical authorities, as well as many internal subject matter experts and stakeholders
Work with architecture, onboard and backoffice software, and telematics hardware technical organizations
Gather information such as operational and technical product specifications to prepare documentation for certification purposes, answering questions from regulatory bodies, and initiating necessary testing activities
Create and communicate status updates on a regular basis to both internal and external stakeholders
Schedule and lead relevant project team meetings