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Regional Financeposted 23 days ago
Full-time - Entry Level
Batesville, SC
Credit Intermediation and Related Activities
About the position
The objective of the Central Account Sales and Support Center is to complement our branch based community lending model as well as support our end to end digital strategy. The Center Account Sales Specialist will work borrowers remotely - both within and outside our normal branch network footprint.
Responsibilities
- Be a subject matter expert in Regional Finance personal loan product offerings and present loan solutions to current and potential customers.
- Complete interactions with borrowers electronically or by phone.
- Process and underwrite loan product applications within guidelines and approval authority limits.
- Establish and build customer relationships through delivering exceptional service.
- Utilize Regional Finance's account management practices to assist delinquent customers.
- Work with management to develop, communicate, and track daily/weekly/monthly goals.
- Report, manage, and maintain branch standards on all aspects of delinquency.
- Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
- Close loans as directed by manager.
Requirements
- High School Diploma or Equivalent.
- Outgoing, enthusiastic attitude and strong phone communication skills.
- Experience with Microsoft Office Suite products.
- Data entry proficiency.
- Must pass drug screen, criminal and credit background checks.
Nice-to-haves
- Some college coursework completed.
- Consumer finance experience with exposure to sales and collections.
- Some leadership experience.
- Familiarity with Consumer Credit and/or underwriting experience.
