Category Support Specialist
About The Position
Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products serving the fleet maintenance industry since 1958. They are seeking a detail-oriented and proactive individual to support domestic and global product management efforts within assigned categories. This role serves as the central point of contact for new product requests, working closely with Sales, Procurement, Sourcing, and Marketing teams to ensure efficient product intake, quoting, pricing, and ongoing support. The Category Support Specialist will be a subject matter expert on assigned product lines, driving product additions, supporting sourcing decisions, maintaining key documentation, and delivering a seamless experience for internal stakeholders and customers.
Requirements
- Associate’s degree or equivalent work experience.
- 1–3 years of experience in Distribution, Product Management, Marketing, Customer Service, or Sales.
- Strong collaboration, prioritization, and critical thinking skills.
Nice To Haves
- Bachelor's degree in Business or Marketing.
- 1–3 years of product experience in a distribution environment.
Responsibilities
- Manage and support the new product addition process, ensuring customer needs and market opportunities are met with an eye on gross profit margins.
- Serve as the primary contact for product requests from Sales and Procurement.
- Negotiate pricing and lead times with suppliers and set SKU pricing in collaboration with the Pricing Team.
- Handle intake requests from Category Managers and other teams, including product inquiries, discontinued items, image procurement, and more.
- Support the Sourcing process, collaborating with internal teams to determine product availability, lead times, and competitive assortments.
- Oversee new supplier setup, ensuring all documentation and processes are completed accurately.
- Review inventory and sales reporting to monitor and follow up on new product status.
- Coordinate and execute customized/logo product requests.
- Support continuous improvement initiatives by sharing best practices and participating in global product opportunity discussions.
- Participate in special projects and assignments as needed.
- Assist with other related duties to support the broader Product Management team.
Benefits
- Competitive salary
- Hybrid / Remote schedule
- Monday – Friday work schedule, no nights, or weekends
- Immediate medical, dental, vision
- 18 days paid vacation
- 6 paid holidays
- 6% of annual earnings contributed to your retirement, immediately vested!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
