About the position
As a Cashier/Checker at Fred Meyer, you will create an outstanding customer experience through exceptional service. Your role will involve establishing and maintaining a safe and clean environment that encourages our customers to return. You will demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Based in Portland, Oregon, Fred Meyer has a rich history and is part of the Kroger family of companies, serving customers across multiple states. We pride ourselves on bringing diverse teams together with a common purpose: To Feed the Human Spirit. We are committed to providing the ingredients for success at work and in life, offering opportunities for growth and development.
Responsibilities
- Be visible and actively greet, engage, and assist customers.
- Process customer transactions through the check lane quickly, accurately, and efficiently.
- Understand the Point of Sale (POS) system and handle various payment methods according to company policy.
- Adhere to company limits on cash shortages and/or overages.
- Understand and adhere to guidelines on restricted sale items.
- Report pricing discrepancies to the Scan Coordinator.
- Follow established policies and procedures for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal, and special ads.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
- Practice preventive maintenance by inspecting equipment and notifying management of any repairs needed.
- Create an environment that enables customers to feel welcome, important, and appreciated.
- Answer questions regarding products sold within the department and throughout the store.
- Adhere to all local, state, and federal laws, and company guidelines.
- Work cooperatively in a high-paced and sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Requirements
- Customer service experience.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
Nice-to-haves
- Prior experience as a Bagger or Courtesy Clerk.
Benefits
- Comprehensive healthcare coverage including medical, dental, vision, and prescription coverage.
- Flexible scheduling in full- and part-time roles with paid time off.
- Emotional and financial support through Employee Assistance Program.
- Valuable associate discounts on purchases.
- Up to $21,000 in tuition reimbursement over your career.
- Abundance of industry-leading training programs and diverse career pathways.
