Cashier / Stock / Sales Team Member

Total Wine - Sterling, VA

- Entry Level

Sterling, VA

Food and Beverage Retailers

About the position

As a Retail Team Member, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will build relationships with customers, process transactions, maintain floor merchandise and inventory standards, answer questions, and ensure customers leave feeling positive about their visit. Both part-time and full-time positions may rotate between working as a cashier, a sales specialist or merchandiser/stock associate. You will report to the store management team. Join us to become an industry expert in a fun and thriving retail company!

Responsibilities

• Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services.
• Perform cashier functions and follow minor policy while completing customer transactions.
• Participate in wine, spirits, and beer training to learn how you can provide customers with recommendations and connect them to the right products.
• Replenish and maintain inventory and store visual presentation, including home spots, end caps, and platforms in preparation for product delivery.
• Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.

Requirements

• 21 years of age or older
• Ability to work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours
• Experience using technology applicable to the position and access information necessary to complete daily responsibilities
• 1-year retail sales associate, cashier/cash handling, merchandiser, or inventory specialist experience preferred, to include greeting customers, stocking, merchandising, managing inventory, or replenishment
• Strong interpersonal skills with a positive and engaging attitude
• Value collaboration and acting as a team player
• Desire to develop retail service skills and knowledge of product and services

Nice-to-haves

• WSE, Sommelier, or other industry certification preferred

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability and life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development, industry knowledge, and wine, spirits, and beer education
• Consumer classes
• & More!