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La Madeleine - Austin, TX

posted 2 months ago

Part-time,Full-time - Entry Level
Austin, TX
Food Services and Drinking Places

About the position

The Cashier/Sales Associate at La Madeleine in Sunset Valley, Austin, TX, is responsible for providing excellent customer service, maintaining a clean and safe environment, and supporting bakery operations. This role involves greeting customers, taking orders, preparing products, and ensuring quality and presentation. The associate will also assist in financial transactions and provide training to new staff members, all while working collaboratively in a team environment.

Responsibilities

  • Act as front-line customer service representative, greeting customers and taking their orders in a friendly manner.
  • Maintain a clean and safe environment by ensuring all areas of the bakery are clean and supplied, following proper food handling sanitation procedures.
  • Prepare products, check for quality, and assure proper presentation and stocking.
  • Provide fast, timely, and accurate service through effective communication, organization, and teamwork.
  • Suggestively sell and keep customers informed about products and promotions.
  • Assist in financial accountability by correctly recording orders, handling cash, and counting the drawer.
  • Act as a role model and provide leadership support to customers and staff, including on-the-job training for new associates.
  • Work collaboratively with others to support bakery/cafe operations and uphold standards.
  • Be flexible and able to handle changes, difficult customers, and emergencies in the store.
  • Perform any other duties as assigned by management.

Requirements

  • 1 year of experience in retail or cashier roles.
  • Basic math skills and retail math knowledge.
  • Strong customer service skills and phone etiquette.

Benefits

  • Employee discount
  • Flexible schedule
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