Cashier/Runner, New Restaurant Opening

Torchy's Taco - Surprise, AZ

- Entry Level

Surprise, AZ

Food Services and Drinking Places

About the position

At Torchy's, every guest's visit is an opportunity to create lasting memories. As a member of the Hospitality Team, you're not just taking orders and running food - you're the heart and soul of our guest's experience, greeting them with a smile, and ensuring they leave happier than when they arrived.

Responsibilities

• Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.
• Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's.
• Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs.
• Run food to tables, ensuring that every guest receives their order correctly and with speed.
• Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations.
• Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting.
• Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back.
• Perform other duties as assigned.

Requirements

• Strong verbal communication skills.
• Availability to work a flexible schedule.

Nice-to-haves

• 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry.
• 2 years of experience using POS (point-of-sale) systems.

Benefits

• $14.70 per hour
• Tip share on top of hourly pay.
• DailyPay partner - never wait for a paycheck.
• Flexible schedules.
• Casual attire with swag.
• Incredible growth opportunities.
• Damn Good food discount card for you and your spouse.
• Day 1 access to exclusive discounts to shows, sporting events, hotels, and more.
• Access to medical, dental, and vision benefits for full-time Team Members after 1 year of employment.
• 401(k) after 6 months.
• Damn Good Well-being Program including free access to financial wellness.
• Paid Time Off (PTO) after 1 year of employment.
• Support from Torchy's Family Foundation in times of need and crisis.
• Bragging rights.