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Seminole Hard Rock Hotel & Casino - Tampa, FL

posted about 1 month ago

Tampa, FL
Accommodation

About the position

The Cage Cashier is responsible for controlling and accounting of transactions for the cage windows. The Cage Cashier performs transactions with high volume cash and non-cash transactions for our guests in a friendly, courteous, accurate, and timely manner. Essential duties include, but are not limited to: Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. Provide legendary guest service with respect, passion and dedication. Process Credit and Debit card advancements for guest. Cash personal checks. Exchange cash, chips and tickets at the cage window. Process all transaction accurately and with integrity. Exchange foreign currency. Balance cash drawer at the end of each shift. Enter patron transactions into the company computer system accurately. Prepare paperwork, balance sheets and documents in accordance with our Standards and Procedures (S&P's), and within the guidelines of Internal Controls. Signs all documents legibly and in accordance with S&P's. Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation. Apply accurate transaction and balancing practices. Responsible for the impress bank issued. Perform guest and in house monetary transactions. Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner. Comply with Federal Title 31 procedures. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations. Promote positive public/team member relations at all times. Maintain a clean, safe, hazard-free work environment within area of responsibility. Performs all other duties as assigned.

Responsibilities

  • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
  • Provide legendary guest service with respect, passion and dedication.
  • Process Credit and Debit card advancements for guest.
  • Cash personal checks.
  • Exchange cash, chips and tickets at the cage window.
  • Process all transaction accurately and with integrity.
  • Exchange foreign currency.
  • Balance cash drawer at the end of each shift.
  • Enter patron transactions into the company computer system accurately.
  • Prepare paperwork, balance sheets and documents in accordance with our Standards and Procedures (S&P's), and within the guidelines of Internal Controls.
  • Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation.
  • Apply accurate transaction and balancing practices.
  • Responsible for the impress bank issued.
  • Perform guest and in house monetary transactions.
  • Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner.
  • Comply with Federal Title 31 procedures.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
  • Promote positive public/team member relations at all times.
  • Maintain a clean, safe, hazard-free work environment within area of responsibility.
  • Performs all other duties as assigned.

Requirements

  • High School Diploma or equivalent required.
  • Minimum of six (6) months to one (1) year of high-volume money handling or cashiering experience; ideally in the casino or banking industry.
  • Strong cash handling and counting skills.
  • Proficient basic math skills with ten key experience.
  • Excellent interpersonal and team building skills.
  • Ability to work flexible schedules, including nights, weekends and holidays.
  • Ability to deliver a service level which creates an atmosphere that makes our guests want to return.
  • Ability to develop knowledge of computer systems, both company and vendor provided, to a proficient level.
  • Commitment to routinely go above and beyond in the accomplishment of position responsibilities.
  • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.
  • Must be able to work in a very fast paced environment while adhering to strict guidelines and controls.
  • Must be detail oriented.

Benefits

  • Medical, Dental, Vision & Life Insurances
  • 401K
  • Paid time off
  • Annual Bonus Opportunity
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