Caseworker 2 - 1448

CENTRAL COUNTIES CENTER FOR MENTALKilleen, TX
$22Onsite

About The Position

Performs moderately complex (journey-level) casework. Work involves serving as a liaison between clients and their families in obtaining assistance and rehabilitative treatment. Works under general supervision with limited latitude for the use of initiative and independent judgment.

Requirements

  • Experience in a field relating to the agency program.
  • Graduation from an accredited four-year college or university with a major course work in a field relevant to the assignment.
  • Experience and education may not be substituted for one another.
  • Knowledge of mental illness and emotional components of physical illness; of rehabilitation methods; of casework principles; of community resources; and of the principles, methods, techniques, and practices of casework.
  • Skill in interviewing.
  • Ability to proficiently utilize computer programs, e.g., Microsoft Word and Excel.
  • Ability to communicate effectively, both verbally and in writing.
  • Work behavior must be compatible with Center value statement and Policies and Procedures Manual contributing to an environment of problem solving, building trust, conflict resolution, and customer service.
  • Ability to perform tasks effectively and efficiently.
  • Ability to plan and schedule work and implement directives without constant supervision.
  • Ability to present a professional appearance and conduct when representing the Center.
  • Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a strong spirit of teamwork.
  • Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment.
  • Must have and maintain a valid drivers’ license with an acceptable driving record.
  • Regular attendance and reliability is critical to business operations
  • Sit, stand, and walk for extended periods of time.
  • See, hear, and communicate effectively to perform job duties.
  • Use a computer, telephone, and standard office equipment for prolonged periods.
  • Perform repetitive tasks such as typing, filing, and data entry.
  • Lift and/or move up to 15 pounds.
  • Interact frequently with consumers, staff, and the public in a professional and customer focused manner.
  • Respond appropriately to challenging or unpredictable situations, including safely de-escalating and managing interactions with individuals who may exhibit verbally or physically escalated behavior, in accordance with training and Center policies.
  • Maintain sufficient mental and emotional health to meet the inherent stressors of the position.
  • An employee is “mentally fit” when their mental state allows them to perform the essential job duties of their job safely and effectively, which includes being able to concentrate, make decisions, manage stress and maintain focus.
  • Work in an environment with frequent interruptions and changing priorities.
  • Perform the essential functions of the position, with or without reasonable accommodation, in accordance with the Americans with Disabilities Act (ADA).

Nice To Haves

  • Bilingual Preferred - Spanish

Responsibilities

  • Interviews clients, their families, law enforcement officials, schools, and health and social welfare institutions to obtain client background information.
  • Identifies the psychosocial, economic, and physical needs of clients.
  • Assesses clients’ support systems and available community resources, schools, and facilities.
  • Provides casework services in the process of client admission, discharge, or furlough.
  • Counsels clients and their families and coordinates placements of clients with community facilities.
  • Serves as liaison between clients and their families, state and judicial systems, and facility or treatment providers.
  • Assists with developing and updating individual treatment plans, and in monitoring the observance of clients’ rights.
  • Meets and maintains all minimum service requirements according to Center requirements, Resilience Disease Management Design and Texas Administrative Codes.
  • Document case records, assessments, person centered recovery plans and progress notes according to Center requirements and Texas Administrative Codes.
  • Employees will maintain complete and accurate consumer medical records and keep all such information confidential.
  • May participate in individual, group, or family therapy sessions.
  • Must stay compliant with all required training.
  • May participate as an active member of an interdisciplinary team.
  • Work behavior must be compatible with Center value statement and Policies and Procedures Manual.
  • Demonstrate high ethical standards, trustworthiness, and personal integrity.
  • Regular attendance, dependability, and promptness are required for the 8-5 work day or agreed upon hours 100% of the time, to ensure consistency and completeness of program’s processes
  • Successfully complete training required to maintain skill competency and cross training to ensure consistency across program procedures.
  • Complete continuing education as required by professional standards and the Center.
  • Frequent daily driving within the catchment area is required.

Benefits

  • Health
  • Dental
  • Vision
  • Life Insurance
  • Generous Paid Time Off: 9.23 hrs per pay period
  • 10 Observed Company Paid Holidays
  • 8 Hours Annual Volunteer Time Off
  • Retirement Plan w/ 6% Employer Contribution
  • Employee Assistance Program
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