CVS Healthposted 16 days ago
$66,575 - $142,576/Yr
Full-time
Bloomington, IL
Health and Personal Care Retailers

About the position

This is a field based position with 50-75% of travel to meet members face to face in Woodford and McLean Counties, and surrounding areas. Applicants must reside in Woodford or McLean County. Monday- Friday 8am-5pm. This position holds a full caseload to manage waiver members. This position requires in person quarterly visits with members. This position is critical to meet contractual requirements. Facilitate appropriate healthcare outcomes for waiver/LTSS members by providing care coordination, support and education for members through the use of care management tools and resources.

Responsibilities

  • Conduct comprehensive evaluation of referred members' needs/eligibility and recommend an approach to case resolution.
  • Identify high risk factors and service needs that may impact member outcomes and care planning components.
  • Coordinate and implement assigned care plan activities and monitor care plan progress.
  • Consult with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals.
  • Identify and escalate quality of care issues through established channels.
  • Utilize negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs.
  • Utilize influencing/motivational interviewing skills to ensure maximum member engagement.
  • Provide coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
  • Help member actively and knowledgeably participate with their provider in healthcare decision-making.
  • Utilize case management and quality management processes in compliance with regulatory and accreditation guidelines.

Requirements

  • 2+ years of clinical experience
  • Active and good standing Illinois RN license
  • Must possess reliable transportation and be willing and able to travel 50-75% of the time.
  • Must reside in Woodford or McLean County

Nice-to-haves

  • Case Management and Discharge Planning experience preferred
  • Managed Care experience preferred
  • Microsoft Office experience preferred

Benefits

  • Full range of medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Employee Stock Purchase Plan
  • Fully-paid term life insurance plan
  • Short-term and long term disability benefits
  • Well-being programs
  • Education assistance
  • Free development courses
  • CVS store discount
  • Paid Time Off (PTO) or vacation pay
  • Paid holidays throughout the calendar year
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