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Crawford Thomas - Phoenix, AZ

posted 2 months ago

Full-time - Entry Level
Phoenix, AZ
Administrative and Support Services

About the position

The Case Manager position at a full-service personal injury law firm involves managing a diverse caseload of personal injury, wrongful death, or mass tort cases. The role requires providing excellent customer service and support to clients throughout the case process, from initial contact to pre-suit negotiations. The ideal candidate will work closely with attorneys and insurance companies, ensuring that clients receive the necessary guidance and assistance during their cases.

Responsibilities

  • Provide excellent customer service, comfort, and compassion to clients throughout the case process.
  • Manage all aspects of personal injury caseload from onset to pre-suit negotiation, including property damage assistance.
  • Guide clients through the medical treatment process and claims process, providing detailed explanations at each stage.
  • Communicate with host and adverse insurance companies regarding all aspects of the personal injury case.
  • Review and organize medical records.
  • Prepare continuous demand documentation.

Requirements

  • At least 1 year of experience in a personal injury Case Manager or Paralegal role.
  • Experience in personal injury or insurance defense cases.
  • Ability to work in a fast-paced environment and handle stressful situations.
  • Intermediate experience with Microsoft Word, Excel, and PowerPoint.
  • Detail-oriented with a strong ability to meet deadlines.
  • Organized with excellent time-management skills.
  • Resourceful and creative problem-solver.
  • Flexible team player willing to learn quickly.

Nice-to-haves

  • Bilingual is a plus.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Sign on bonus
  • Aggressive bonus program
  • 401(k)
  • Paid Parental Leave
  • Flexible Spending Accounts
  • Paid Time Off
  • Paid Holidays
  • Volunteer opportunities.
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