Encompass Health - Concord, NH

posted 6 days ago

Full-time - Director
Concord, NH
Hospitals

About the position

As the Director of Case Management at Encompass Health, you have the unique opportunity to lead a team and make a profound impact on the lives of individuals within your local community. This role combines fulfilling career opportunities close to home with the chance to make a meaningful difference in the well-being of those around you. Join us in this journey of care, compassion, and leadership as we work together to make a difference where it matters most, serving as a key member of our leadership team overseeing the day-to-day operations and management of our Case Management department.

Responsibilities

  • Assume responsibility for the day-to-day operations and human resource management of the Case Management department.
  • Oversee the interdisciplinary plan of care and the discharge planning process to ensure the effectiveness and appropriateness of services with a central focus on census management, patient care outcomes, and key care indicators.
  • Act as a patient and family advocate, ensuring that services are delivered to meet the needs of patients and their families.
  • Provide guidance and support to Case Managers and other staff, including training on managing caseloads and interpreting regulations, policies, operational procedures, and objectives.
  • Review operations to ensure a high level of quality consistent with organizational standards.
  • Build relationships with insurance companies, self-insured employers, case management firms, and other healthcare networks.
  • Celebrate the accomplishments and successes of our dedicated employees along the way.

Requirements

  • Current CCM or ACMTM certification is preferred.
  • Must be qualified to independently complete an assessment within the scope of practice of his/her discipline.
  • If licensure is required for the discipline within the hospital's state, individual must hold an active license.
  • For Nursing, must possess bachelor's degree in nursing (BSN) with RN licensure.
  • For other eligible health care professionals, must possess a minimum of a bachelor's degree; a graduate degree is preferred.
  • Three years of hospital-based Case Management experience, including Utilization Review and Discharge Planning experience.
  • May be required to work weekdays and/or weekends, evenings and/or night shifts.
  • May be required to work on religious and/or legal holidays on scheduled days/shifts.

Benefits

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Opportunities for tuition reimbursement and continuing education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
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