Care Management Assistant

About the position

PeaceHealth is seeking a Care Management Assistant for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $22.33 - $33.49. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

Responsibilities

• Assists with arranging home health skilled services and durable medical equipment.
• Assists with post-discharge follow up appointments and arranging new PCP for un-doctored patients.
• Assists with issuing Medicare Important Message letters, confirming PCP and demographic and faxing hospital clinical updates to PCP and/or payors.
• Confirms outpatient therapy or post-hospital anticoagulation arrangements.
• Ensures that appropriate documentation is placed timely within CareConnect.
• Ensures documentation of discharge planning assistance interventions are placed in CareConnect.
• Greets visitors and health care personnel, screens visitors and telephone calls to determine urgency of contact and facilitates appropriate routing or referral.
• Performs clerical duties which may include front office support, scheduling assistance, management of daily assignments, and time keeping.
• Gathers/enters data, retrieves/creates reports as delegated, which may include Concur expense reporting.
• Performs other duties as assigned.

Requirements

• High School Diploma or equivalent (Required)
• Minimum of 3 years Required: Administrative experience in a professional office environment
• Preferred: Medical office experience
• Preferred: Formal business and/or administrative assistant training or experience
• Excellent verbal, written communication, and problem-solving skills (Required)
• Strong organization and analytical skills (Required)
• Ability to manage multiple priorities, projects and display flexibility in a fast paced and changing work environment (Required)
• Ability to work with office equipment (Required)
• Proficiency in Windows based PC applications (including Word, Excel, PowerPoint, and Outlook) (Required)

Benefits

• Full medical/dental/vision coverage
• 403b retirement plan employer base and matching contributions
• Paid time off
• Employer-paid life and disability insurance with additional buyup coverage options
• Tuition and continuing education reimbursement
• Wellness benefits
• Expanded EAP and mental health program