Care Coordinator (CCBHC)

Brightli•Indianapolis, IN

6d•Remote

About The Position

The Care Coordinator (CCBHC) is responsible for providing coordination of services for patients receiving services. This role involves identifying issues related to employment, education, healthcare, social connectedness, and criminal justice, and coordinating outpatient services. The Care Coordinator will maintain regular communication with referral sources and primary care providers, participate in staffing for continuity of care, and make or assist with outside referrals. They will also assist in scheduling treatment, arranging transportation, and continuously developing individualized treatment plans. The role requires representing the agency professionally, ensuring or assisting with referrals for medical issues, linking families with community services, advocating on behalf of families, and assisting with transitional planning. Chart deficiencies must be corrected promptly, and all services documented in accordance with KDHE/JJA Standards. Crisis intervention and adherence to weekly direct service expectations are also key components. The position requires obtaining 32 hours of training every 2 years for professional development and demonstrating interest in the company's long-term and short-term goals. Other duties may be assigned by supervisors.

Requirements

Knowledge of case management and rehabilitation methods, principles and techniques as they relate to mental health and/or substance use disorders.
Knowledge of the problems encountered by persons with mental illness and/or substance abuse disorders and how to access the various community resources available.
Knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental illnesses and substance use disorders.
Some knowledge of supervisory and training techniques and practices used in a substance use disorders/mental health setting.
Aptitude to evaluate services within assigned program and give input.
Capable of communicating ideas clearly and effectively verbally and in writing to produce clear and concise reports.
Graduate from an accredited college or university with a Bachelor’s Degree in one of the human service fields (social work, psychology, human development and family life, criminal justice, counseling), nursing, or education is preferred.
Must provide evidence that incumbent is free of infectious and contagious disease prior to beginning employment and annually thereafter.
TB – Expected for all direct care staff. Mandatory for Kansas Residential staff.
Annual Health Assessment- Mandatory Kansas Residential staff.
Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
Completion of New Hire Orientation at the beginning of employment.
All training requirements including Relias at the beginning of employment and annually thereafter.
Current driver’s license, acceptable driving record and current auto insurance.
Missouri Staff: thirty-six (36) hour training requirements within 2 year period in accordance with 9 CSR 10-7.110 E 1.
Kansas Residential Youth Homes: eighteen (18) hours of training annually.
First Aid certification within three (3) months of beginning employment and upon renewal date.
Obtain CPR certification within three (3) months of beginning employment and upon renewal date.
Behavioral Management training completed within thirty (30) days of employment or first available class after start date: CPI for Residential programs Peaceful Intervention or Verbal De-escalation for Outpatient programs
Completion of “Direct Service Expectations” within 30 Days of employment.
Extensive knowledge of the policies, procedures, and regulations of the program to which the associate is assigned.
Obtain Driver’s license in state of Residency meeting the requirements of that state to Chauffeur or Transport passengers.
Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.
Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.
Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Nice To Haves

Graduate from an accredited college or university with a Bachelor’s Degree in one of the human service fields (social work, psychology, human development and family life, criminal justice, counseling), nursing, or education is preferred.

Responsibilities

Review initial assessment/Initial Discharge Planning Session and identify issues associated with, but not limited to, employment, education, healthcare, social connectedness, and criminal justice.
Coordinate outpatient services (Mental Health and/or substance use disorder) as needed.
Complete regular communication with referral sources/ primary care regarding progress, transition planning, and pertinent clinical issues and document.
Request correspondence from past treatment and primary care.
Participate in staffing to assure continuity of care.
Make or assist in outside referral of issues not able to be addressed in treatment.
Assist in scheduling of treatment and can assist in arranging transportation.
Responsible for the continuous development and evolution of treatment plans in an individualized manner.
Represent the agency in a professional manner.
Ensure or assist in the referral for medical issues of clients.
Linking families with services in the community.
Advocate on behalf of the family.
Assist client/family in transitional planning.
Correct any chart deficiencies within a timely manner.
Document all services provided in accordance with KDHE/JJA Standards.
Provide crisis intervention as necessary.
Adhere to weekly direct service expectations.
Obtain trainings to assist in professional development meeting 32 hours every 2 years.
Demonstrates interest in long term and short term goals and objectives of the company.
Other duties as assigned by the Clinical Supervisor, Program Director, Vice President, or Executive Team member.

Benefits

Health insurance
Dental insurance
Vision insurance
Retirement plan
Disability insurance
Life insurance
Wellness program
Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Paid Time Off - 29 days per year including vacation & holiday pay