Care Coordinator - Care Management (Bilingual Preferred)
Village Care•New York, NY
•Onsite
About The Position
VillageCareMAX is looking for a motivated individual for this Full-Time role to provide assistance to care managers and members in coordinating services and requests. The Care Coordinator will work to authorize services based on plan of care and ensure that services are initiated and delivered.
Requirements
- 3+ years job related experience.
- High school diploma required.
- Excellent communication skills, organizational skills and problem solving will be vital to this position.
- Bilingual skills highly required.
- MUST RESIDE IN NY, NY OR CT
Nice To Haves
- Bilingual - Spanish, Chinese, Korean
Responsibilities
- Respond to inquiries from members and providers regarding health insurance, benefits, eligibility and authorization.
- Initiate contact with care management team, provider relations department and external providers to meet member's needs.
- Document, track and follow up with care management team for all member service requests.
- Perform monthly member contacts and documentation in the electronic health record.
- Maintain and support documentation, logs and data entry to monitor activity and/or outcomes related to Medicare billable services.
- Reports any member dissatisfaction and grievance as appropriate
- Participates in special projects and perform other duties as assigned
Benefits
- PTO package
- 10 Paid Holidays
- Personal and Sick time
- Medical/Dental/Vision
- HRA/FSA
- Education Reimbursement
- Retirement Savings 403(b)
- Life & Disability
- Commuter Benefits
- Paid Family Leave
- Additional Employee Discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
