Car Wash Manager

$38,000 - $42,000/Yr

Dave's Super Car Care - Greenfield, IN

Full-time - Entry Level

Greenfield, IN

Repair and Maintenance

About the position

The Car Wash Manager at Dave's Express Care Carwash is responsible for overseeing the daily operations of the car wash, ensuring high-quality service and customer satisfaction. This role involves managing staff, maintaining equipment, and ensuring compliance with company policies in a fast-paced environment. The manager will lead a team to deliver exceptional service while maintaining a clean and organized site.

Responsibilities

• Direct and supervise employees
• Ensure adherence and compliance with all established policies, procedures and processes
• Efficiently multitask in a fast-paced and quickly changing environment
• Serve as the responsible party for customer, equipment, and employee issues
• Assist the training supervisor with training new and existing employees on safety, quality, and standard operating procedures
• Provide feedback, coaching, and corrective action to employees as needed
• Perform all essential duties and responsibilities as outlined in the job descriptions for all car wash jobs/employees
• Monitor employees hourly to ensure labor goals are met
• Work with the rest of the staff to provide excellent customer service
• Contribute to building a team environment
• Maintain and upkeep a neat, clean and organized overall site appearance
• Manage overall vehicle flow and production in the car wash
• Execute open & close duties and follow designated procedures
• Understand the POS system and wash tunnel equipment
• Accept payments and make necessary changes on the cash register
• Keep records of daily receipts and coupons
• Prepare and drop off bank deposits
• Inspect car wash equipment for wear and tear and perform light maintenance

Requirements

• Must be at least 18 years old
• High school education or equivalent
• Mechanical aptitude
• Excellent oral and written communication skills
• Excellent customer service skills
• Leadership skills and a take charge attitude
• Outstanding people skills
• Customer focused with a proven background of exceeding customer expectations
• Energetic and friendly personality
• Ability to manage multiple priorities with minimal supervision
• Ability to solve problems and make sound decisions
• Ability to work flexible, full-time schedule including days, evenings, and weekends
• Previous supervisory experience in a customer service industry
• Proficient with computers and previous POS systems/cashier experience preferred

Benefits

• Paid time off
• Employee discounts
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance