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Stash Ventures - Grand Rapids, MI

posted 2 months ago

Full-time
Grand Rapids, MI
Administrative and Support Services

About the position

The Cannabis Consultant at Stash Ventures plays a crucial role in providing exceptional customer service and managing inventory within a dispensary setting. This position is focused on creating a welcoming atmosphere for guests, ensuring compliance with regulations, and maintaining high standards of product knowledge and service delivery. The consultant will work collaboratively with the team to enhance the customer experience and uphold the company's core values of adaptability, diversity, and inclusivity.

Responsibilities

  • Welcoming each guest personally using enthusiastic words, tone, and body language.
  • Answering, assisting, and directing all incoming telephone calls to appropriate parties in a professional and courteous manner.
  • Accurately entering, processing, and storing guest identification and other documentation to maintain organized records of guest interactions.
  • Operating computer systems to check-in guests and perform other work-related duties.
  • Notifying other staff of guest arrival and managing flow of guests into the sales room to ensure a timely, positive experience.
  • Performing related clerical work and projects such as typing, filing, and sorting mail distribution.
  • Working as a team to maintain an effective atmosphere and efficient service.
  • Cleaning, stocking, and organizing the dispensary; working with others to keep all areas cleaned and stocked in accordance with the Company's standards.
  • Inputting orders in a timely and accurate manner, collecting money from guests for products purchased, making appropriate change, and maintaining a balanced cash drawer.
  • Maintaining up-to-date knowledge of industry trends and products offered.
  • Breaking down bulk flower into sellable quantities.
  • Updating menus and signage with informative and visually appealing information.
  • Assisting in weekly/daily audits, as well as monthly comprehensive inventories, to ensure that all marijuana products are tagged and tracked properly in METRC.
  • Performing all other duties as assigned.

Requirements

  • Knowledge of cannabis required.
  • Must be at least 21 years old.
  • Must be able to accommodate scheduling expectations including weekends, holidays, and evening hours.
  • High school diploma or equivalent.
  • Must be able to pass a background check.
  • Works well in a team environment.
  • Strong attention to detail.
  • Excellent time management skills.
  • Ability to work in a highly regulated environment.
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