Verano Holdings - Titusville, FL

posted 2 months ago

Full-time
Titusville, FL

About the position

The Cannabis Advisor at Verano Holdings Corp. plays a crucial role in delivering exceptional customer service and educational consulting within the cannabis retail environment. This position is centered around providing individualized support to customers and patients, helping them navigate the various cannabis products available and understanding their potential uses as wellness products. The Cannabis Advisor is expected to maintain a positive attitude while greeting customers, advocating for cannabis customer care, and building rapport with regular patients to encourage repeat business. In this fast-paced retail setting, the Cannabis Advisor will be responsible for educating customers on the types, methods, and efficacy of various cannabis products, while ensuring compliance with local and state regulations. The role requires a commitment to ongoing education about cannabis, including cannabinoids and terpenes, and the ability to apply this knowledge in a customer-facing environment. Additionally, the Cannabis Advisor will assist in maintaining a clean and organized workstation, ensuring the accuracy of online orders, and supporting managers and fellow advisors as needed. The position also involves stocking and merchandising products, completing transactions at the point of sale, and accurately updating inventory systems. The Cannabis Advisor must be adaptable and willing to take on other duties as assigned, contributing to a collaborative team atmosphere focused on providing the best possible service to customers and patients.

Responsibilities

  • Provide exceptional individualized customer service to customers and patients.
  • Educate customers on the use of cannabis as a wellness product.
  • Build rapport with regular patients/customers to promote repeat business.
  • Work collaboratively in a fast-paced retail environment.
  • Provide information on types, methods, and efficacy of various cannabis products without giving medical advice.
  • Engage in ongoing cannabis education and training.
  • Support managers and other Cannabis Advisors as needed.
  • Maintain a clean, organized, and sanitized workstation/storefront.
  • Ensure accuracy of online orders before pick-up.
  • Understand and apply compliance regulations as required by local and state laws.
  • Stock, merchandise, and replenish displays of regulated and unregulated inventory.
  • Complete transactions at the POS and ensure accurate updates to the state monitored inventory system.

Requirements

  • High School Diploma or equivalent.
  • 1-2 years of retail or hospitality experience.
  • Must be 21 years of age and comply with all local, state, and company regulations.
  • Required to undergo a criminal background check and appropriate state badging as directed by state ordinances.
  • Desire to learn about cannabinoids, terpenes, and product application/consumption methods.
  • Ability to use office equipment (computers and printers) and their included software such as Word, Excel, and email.
  • Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.
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