Campus Director

About the position

A senior-level professional responsible for leading the Integrated Facility Management (IFM), Engineering, Workplace Experience, Occupancy Planning, and Projects for our client's newly constructed flagship campus. Your mission will be to deliver seamless operations, inspire workplace innovation, and manage large-scale projects that align with our client's culture of excellence and sustainability. This role requires a dynamic leader with expertise in complex facilities, implementing innovative solutions, and managing multi-million-dollar initiatives while maintaining an exceptional workplace experience for our client. Experience commissioning new facilities is highly desirable.

Responsibilities

• Use data insights to refine workplace strategies, tailoring them to the needs of the clients.
• Lead a diverse team of 40+ direct reports and matrix employees.
• Manage a 1.5m square foot, 3 building campus which houses our client's most critical business units.
• Responsible for all facility operations, including maintenance, janitorial, and utilities, ensuring seamless service delivery at scale.
• Ensure proactive programs are implemented and aggressively managed for highest-level customer satisfaction.
• Manage vendor relationships and drive performance through measurable service-level agreements.
• Lead the operation, and maintenance of advanced building systems, including HVAC, electrical, and IoT-enabled platforms.
• Champion sustainability initiatives that advance our client's carbon neutrality and energy efficiency goals.
• Drive internal teams to pilot innovative engineering solutions, with a focus on environmental impact and cost reduction.
• Curate an inspiring workplace that fosters creativity, collaboration, and productivity.
• Design on-site services, amenities, and programs that enhance employee well-being.
• Implement strategic occupancy plans aligned with client work models and evolving business needs.
• Oversee space utilization analytics to ensure efficient use of real estate assets.
• Lead campus-wide space planning, including seamless execution of relocations, expansions, and re-configurations.
• Oversee the planning, design, and execution of capital projects, including renovations, new construction, and major system upgrades.
• Develop project scopes, budgets, and timelines while ensuring alignment with our client's long-term goals.
• Collaborate with architects, engineers, and contractors to deliver innovative and sustainable projects on time and within budget.
• Proactively manage risks, stakeholder expectations, and project governance to ensure high-quality outcomes.
• Build, mentor, and lead a multidisciplinary team of facilities, engineering, project management, and workplace professionals.
• Act as a trusted advisor to senior executives, providing strategic guidance on facilities and capital project investments.
• Foster collaboration across cross-functional teams, including IT, HR, Sustainability, and Real Estate.
• Leverage technological expertise to implement AI-driven building systems and data analytics platforms.
• Identify and deploy cutting-edge solutions that enhance operational efficiency, sustainability, and workplace experience.
• Partner with internal product teams to showcase and pilot new technologies within HQ operations.
• Ensure all operations and projects meet safety, health, and regulatory compliance standards.
• Implement robust emergency response and business continuity plans for HQ operations.
• Manage risk across all facility operations and capital projects to safeguard employees, assets, and brand reputation.
• Ensure all baseline Key Performance Indicators (KPI) are met.
• Budget ownership including a full understanding of budget variances, forecasting, developing and implementing savings initiatives, and developing and implementing 'shovel ready' projects.
• Achieve incentive KPI goals by delivery above-and-beyond value to the client.
• Mentor and coach team members to achieve on-time deliverables and forecasts.

Requirements

• Bachelor's degree in engineering, facilities management, business, architecture, or a related field; advanced degree preferred.
• 10+ years of leadership experience with specific HQ campus experience in facilities operations, engineering, or workplace management, with significant experience in managing capital projects.
• Experience commissioning new facilities is highly desirable.
• Proficiency with a CMMS.
• Proven ability to manage executive and/or critical facilities with exceptional service results.
• Expertise in IFM, sustainability initiatives, smart building systems, and workplace trends.
• Strong leadership and interpersonal skills, with a track record of aligning diverse teams to achieve strategic goals.
• Proficiency in data-driven decision-making, project management tools, and workplace management software.
• Prior experience delivering outsourced services to clients.

Nice-to-haves

• LEED or WELL certification.
• IFMA certifications.
• Experience with agile workplace strategies and hybrid work environments.
• Familiarity with GSuite.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive Medical, Dental & Vision Care.
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays.