Prince George's County Government - Upper Marlboro, MD
posted 9 days ago
The Call Center Representative position at Prince George's County Government is an entry-level role focused on providing essential public service by handling non-emergency telephone calls directed to the 311 Call Center. The role is designed to equip employees with the necessary skills to collect and disseminate referral and resource information effectively. Representatives will engage with callers to assess their needs and provide appropriate assistance, working closely with supervisory staff and other team members.