Part Time Call Center Agent

Answer Plus Las Vegas • Henderson, NV

3d • Onsite

About The Position

Immediately hiring Part Time Call Center Agents at Answer Plus Las Vegas! Call Center Agents at APLV provide friendly, professional, and comprehensive support to our clients' businesses. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client. This is an in-office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

Requirements

• A welcoming voice with an upbeat tone
• Strong command of the English language with good spelling and grammar
• Computer skills in a Windows based environment
• Good attendance
• The ability to type 35 words per minute or more

Nice To Haves

• Customer service experience is a plus but not required

Responsibilities

• Professionally handle incoming calls
• Greet callers
• Provide and request required information
• Transfer calls
• Take messages as necessary
• Collect all aspects of the message thoroughly and accurately

Benefits

• Equal employment opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed