Cafe Associate (Part-Time)

Brookwood in Georgetown Vocational•Georgetown, TX

4d•Hybrid

About The Position

The purpose of this job is to provide support to all areas of the cafe, the Citizens of BiG and the customers in the café. This position is part-time and comes with a minimum of 15 hours not to exceed 32 hours weekly, Friday and Saturday availability is a requirement.

Requirements

Cafe/restaurant experience required.
Retail experience and working with customers are essential to this position.
Strong computer skills required -POS System, Excel, word processing, Microsoft 365, Email.
Have excellent knowledge of the point-of-sale system to be able to enter orders accurately.
Must have strong oral and written communication skills and possess the ability to meet and interact with the public.
Possess sufficient accounting skills to efficiently and accurately close-out the cash drawer and prepare the bank deposit at the end of each shift
Candidates should have the ability to solve practical problems and be able to manage multiple job responsibilities simultaneously.
Must have current Food Handler's Certification.
CPR certification.
Work patiently and compassionately alongside adults with special needs in a God -centered environment.
Must be able to work independently with minimal supervision to perform job responsibilities.
Must be able to remain calm and composed during times of stress.

Nice To Haves

Be willing and able to work along side adults with special needs as well as volunteers. While you may not have direct supervision of them, you will need to be able to work together and direct as needed

Responsibilities

Greet all guests entering the café and provide them with details on the BiG menu, including specialty coffees and desserts. Be able to explain the BiG mission and vision to new guests. Maintain a positive attitude and be a calming presence during "rush times".
Work with our Citizens to create meaningful work experiences in the café. Report immediately to Café Citizen Supervisor regarding any Citizen matters. Keep all medical and personal Citizen matters confidential.
Take guests order at the main POS register. Each cafe associate should use their own number when logging in to the POS system to ring up and order. Accurately record any marketing comps or other general comps/refunds. Maintain receipt for ALL comps. Initial all comp receipts, note reason for the comp and place receipts in drawer for collection at end of day.
Take food orders to the tables, check on guests and provide an excellent guest experience by fulfilling guests needs, refilling beverages, bussing, and sanitizing tables.
Answer phone, take call-in To Go orders, accurately record reservations, take messages regarding any catering or event rentals, and forward that information to the Special Events Manager. Check message on phone system when opening the café in the morning.
Make specialty coffee, drinks, and smoothies
Coordinate with Café Manager to advise on FOH related supplies that are running low and need to be ordered. Track waste on Café Waste Log for FOH items such as pastries which are served from the front counter.
Perform all job tasks described in the daily and weekly job cleaning chart. Maintain a clean, healthy work environment, including but not limited to: cleaning counters, tables, chairs, booths, mopping floors, organizing cupboard, washing dishes, watering plants, etc. Restock items on service counter throughout the day.
Perform end of day cash drawer close-out. Assist with month-end inventory counts
Write up end of day notes
Fill in BOH as requested including but not limited to food prep, working the lines, making specialty drinks and washing dishes.
Assume 100% responsibility for quality of products served under his/her preparation.
Knows and complies consistently with standard portion sizes, cooking methods, quality standards and kitchen rules, policies and
Stocks and maintains sufficient levels of food products at line stations to assure smooth service.
Maintains a clean and sanitary kitchen, follow cleaning procedures.
Follows proper plating, portioning and garnishing instructions
Wash and put away dishes as necessary and as time permits