Cadence/Cheers Analyst (Call Center)

TEKsystems • Boston, MA

1d • $85 - $90 • Remote

About The Position

We have a new need for a Cadence consultant with cheers/crm certifications and experience supporting call center build/implementation. This analyst will play a key part in supporting the design and build for their centralized call center initiative, so relevant hands-on experience is important. Candidates will have excellent communication experience. Any experience working with stakeholders is key to this project.

Requirements

• Epic certifications within Epic Cadence and Epic Cheers Call Center
• Relevant hands-on experience supporting call center build/implementation.
• Excellent communication experience.
• Experience working with stakeholders.
• Great documentation and communication skills.
• Ability to think strategically and own outcomes.

Responsibilities

• Supporting the design and build for their centralized call center initiative.
• Excellent communication skills.
• Working with stakeholders.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed