CA-WA Mortgage Retail Sales Consultant (SAFE) Riverside/Ontario

About the position

Wells Fargo is seeking an CA-WA Mortgage Retail Sales Consultant (SAFE) in Consumer Lending as part of Home Lending. In this role, you will participate in soliciting residential mortgages from various sources, produce high quality loans which are compliant and provide excellent customer service, and build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources. You will develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace, stay informed of mortgage industry trends and developments in the assigned market, and present recommendations for producing loans while adhering to policies, procedures, and compliance requirements. Additionally, you will understand real estate appraisals, title reports, and real estate transactions, receive customer applications, quote rates, and complete follow-up activities. You will also review and analyze financial and credit data, inform customers of Wells Fargo Home Mortgage programs, and pursue training offerings to increase knowledge of company products and policies.

Responsibilities

• Participate in soliciting residential mortgages from various sources
• Produce high quality loans which are compliant and provide excellent customer service
• Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
• Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace
• Stay informed of mortgage industry trends and developments in the assigned market
• Present recommendations for producing loans and exercise independent judgment
• Understand real estate appraisals, title reports, and real estate transactions
• Receive customer applications, quote the rate and points, and complete follow-up activities
• Analyze and offer mortgage loan products based on client needs
• Review and analyze low to moderately complex financial and credit data
• Inform prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures
• Maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
• Pursue Wells Fargo training offerings to increase knowledge of company products, policies, and procedures

Requirements

• 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through work experience, training, military experience, or education

Nice-to-haves

• Basic Microsoft Office skills
• Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
• Excellent verbal, written, and interpersonal communication skills
• Mortgage industry experience
• Knowledge and understanding of sales prospecting and generating referrals
• Experience developing and cultivating professional relationships
• Customer service experience

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement