Business Systems Analyst Senior - A

Tecknomic - Washington, DC

Full-time - Senior

Washington, DC

Professional, Scientific, and Technical Services

About the position

The Senior Business Systems Analyst plays a pivotal role in meeting organizational needs by leading business systems analysis, design, implementation, and optimization. This key liaison position between the business stakeholders and technical teams ensures the successful delivery of system solutions that enhance business performance. The role requires a thorough understanding of business systems and industry requirements, with a focus on formulating and defining systems scope and objectives based on user needs.

Responsibilities

• Collaborate with business units to identify needs and gather detailed requirements for new systems or enhancements to existing systems.
• Conduct a thorough analysis of business processes and workflows, identifying process improvements or automation opportunities.
• Translate business requirements into functional specifications and system designs that align with business goals.
• Lead the planning and execution of systems-related projects, including scoping, scheduling, and coordinating with cross-functional teams.
• Manage project timelines, resources, and deliverables to ensure projects are completed on time and within scope.
• Conduct regular status updates and stakeholder communication to ensure alignment.
• Work closely with IT teams to ensure that systems meet both functional and technical specifications.
• Provide guidance and oversight during system implementation and testing phases, ensuring the final product meets business requirements.
• Act as a bridge between technical teams and non-technical stakeholders, ensuring clear communication and mutual understanding.
• Analyze system interfaces and data flows, ensuring seamless integration between various business applications.
• Troubleshoot system issues and recommend solutions to address performance, integration, or user experience challenges.
• Oversee data migration, systems upgrades, and integration testing as needed.
• Develop training materials and lead sessions to ensure end users are proficient in new or updated systems.
• Provide ongoing support and troubleshooting assistance to business users, ensuring optimal system performance and utilization.
• Identify emerging trends and technologies to recommend innovative solutions that enhance business efficiency.
• Work with stakeholders to prioritize and implement system enhancements or upgrades to align with changing business needs.

Requirements

• Bachelor's degree in Information Systems, Business Administration, Computer Science, or a related field (Master's degree preferred).
• 11+ years of experience as a Business Systems Analyst, including significant experience in a senior or lead role.
• Proven experience with requirements gathering, business process analysis, and translating business needs into functional specifications.
• Expertise in system integration, data management, and software development lifecycle (SDLC) processes.
• Strong understanding of enterprise systems, including ERP, CRM, and other business platforms.
• Advanced skills in project management, including experience leading complex, cross-functional projects.
• Proficiency in using analytical tools, databases, and project management software.
• Excellent communication, negotiation, and stakeholder management skills.
• Problem-solving mindset with the ability to navigate complex technical challenges.

Nice-to-haves

• Current Project Management Professional (PMP) Certification.

Benefits

• Health, Dental and Vision Benefits
• Life, AD&D, Short Term Disability and Long Term Disability paid 100% by the company
• Time off: Public Holidays, Vacation Days & Sick Days
• 401K