Ameriprise Financial - Minneapolis, MN

posted about 1 month ago

Part-time,Full-time - Mid Level
Minneapolis, MN
10,001+ employees
Credit Intermediation and Related Activities

About the position

The Business Systems Analyst II role involves providing support for projects and business-as-usual (BAU) efforts related to business requirements and technology. The analyst will perform analysis, testing, and troubleshooting within various tools, while communicating implementation and technology-related information to the business. This position requires expertise in managing small to medium projects and resolving complex issues to create value for the business.

Responsibilities

  • Manage and resolve a variety of mid-level to complex problems for business requirements and technology.
  • Support projects in identifying routine business requirements, project, and process specifications.
  • Provide input and guide the business unit to determine the best solutions and system requirements.
  • Deliver accurate, timely, and responsive services to the business unit.
  • Create test applications and troubleshoot routine problems related to business requirements and technology.
  • Complete user acceptance testing for various service-related tools, developing test and execution plans.
  • Support small to medium scale projects.

Requirements

  • Bachelor's degree or equivalent.
  • 3-5 years relevant experience.
  • Ability to multi-task and work on complex projects.
  • Strong analytical, quantitative, and problem-solving skills.
  • Ability to understand technology as it relates to the business.
  • Experience in providing accurate, timely, and responsive services on complex problems.
  • Ability to work independently while maintaining strong relationships across business functions.
  • Self-starter, self-motivated, and highly organized.
  • Experience interacting effectively with business partners and key stakeholders.

Nice-to-haves

  • 2-3 years testing experience and knowledge of Ameriprise systems and linkages.
  • Strong annuity and/or insurance product and system knowledge.
  • Ability to create PowerPoint presentations and dashboards for senior leadership.
  • Experience with Business Intelligence and Data Mining Tools (e.g., SQL, Python).
  • Experience with Dataiku, Azure, AWS Data Lake, AWS Quicksight, and/or SageMaker.
  • Ability to build customer personas, experience diagrams, and journey maps.
  • Strong focus on qualitative and quantitative data analysis.
  • Excellent storytelling, facilitation, communication, and presentation skills.
  • Ability to influence senior and executive level leadership.
  • Demonstrated ability to lead change management activities.

Benefits

  • Competitive salary and performance bonuses.
  • Comprehensive health insurance coverage.
  • 401(k) retirement savings plan with company matching.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Flexible work arrangements.
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