Business System Analyst

$6,036 - $8,089/Yr

City of Beaverton, OR - Beaverton, OR

Full-time - Mid Level

Beaverton, OR

About the position

The City of Beaverton's Information Technology Services (ITS) Department is hiring a Business System Analyst to support the analysis, testing, implementation, and improvement of enterprise applications that facilitate city operations. The Business System Analyst is responsible for meeting a department's technical requirements by analyzing and documenting business processes, as well as configuring and supporting related applications. The role employs computer analytics and data mining techniques to deliver valuable and accurate trends that enhance system optimization and support strategic decision-making. Additionally, the position involves collaborating with business partners, including centralized IT, to ensure technology solutions align with business strategies.

Responsibilities

• Analyze current business processes and related information systems. Prepare reports and recommendations to improve these processes and systems.
• Lead small to medium-sized system and service implementation projects, and participate as part of a team on larger projects. Develop project plans, set timelines, organize meetings, assign tasks, monitor progress, and communicate updates to all partners.
• Act as the technical expert for assigned enterprise applications, providing guidance on best practices for system use and optimization.
• Work with colleagues in assigned business areas to identify needed enhancements to applications and services. Provide support for the maintenance and improvement of assigned systems.
• Help business units plan and deliver training that employees need to make use of improvements and system changes.
• Evaluate available software solutions based on business needs and recommend purchasing options from vendors or developing in-house applications.
• Assist with analyzing, designing, testing, implementing, and maintaining vendor and in-house software applications. Develop user manuals and other training materials.
• Support contract compliance, working with consultants and vendors.
• Participate in the department's processes, including managing the system development lifecycle, improving workflows, creating and implementing procedures, and serving on interview panels.
• Contribute to the promotion of organization values, including diversity, equity, inclusion, and belonging; support a culture of accountability within the organization and actively promote the value of respect in a multicultural society.

Requirements

• Bachelor's degree in business, computer technology, or a related field.
• 3 years of experience in business system analysis and project management; or an equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.

Nice-to-haves

• Talented communicator who can listen to understand stakeholders' business needs as well as communicate technical information out to wide audiences.
• Skilled at documenting requirements, diagramming workflows, and creating roadmaps.
• Highly analytical, with the skills to identify problems and develop effective solutions.
• Adept at the technical side of business application projects, from planning through implementation and maintenance.
• Flexible and able to adapt to changing requirements and environments.
• Excited to work in the public sector and provide high quality services to the Beaverton community.

Benefits

• Full retirement contribution to PERS including the employee portion.
• Opportunity to participate in a deferred compensation retirement plan.
• Public service loan forgiveness program.
• Tuition reimbursement program.
• Excellent health, dental, vision and life insurance coverage.
• Excellent paid time off (PTO) accrual.
• PTO cash out options.
• Wellness programs and incentives.
• Health Reimbursement Account (HRA) VEBA with 3% employer contributions.
• Employee Assistance Program (EAP).
• Bilingual pay premiums.