Business Services Executive (Commercial Lending)

First Commerce Credit Union - Panama City, FL

Full-time - Mid Level

Panama City, FL

Credit Intermediation and Related Activities

About the position

First Commerce Credit Union is looking for a Business Service Executive. A person who is exceptionally motivated and a networker of influence to turn business & sales leads into long lasting member service relationships. In this role, you will spend most of your time outside the financial center as a representative of First Commerce Credit Union, cultivating existing business, generating new sales/account opportunities, and helping to make us a financial partner for life for the communities & members we serve. The Business Services Executive is responsible for addressing the financial services needs of the businesses, professional associations, and entrepreneurs of our community. They are responsible for both individual and commercial sales productivity as well as coaching and mentoring Financial Center Managers, Commercial Services Specialists, and Financial Services Officers.

Responsibilities

• Generates new members and understands how to build commercial relationships by developing and cross selling a portfolio of products and services for the credit union.
• Completely profiles new and existing members to ensure needs are met through cross-selling of deposits, credit, convenience and personal products.
• Follows up on all commercial accounts to ensure we have fully met all the personal and business needs.
• Coaches and provides mentorships to the Commercial Services Team members as well as the entire financial center team.
• Works with Commercial Service Specialists and Financial Service Officers in the financial center to increase comfort and effectiveness with business members and prospects.
• Handles or oversees all business credit applications.
• Identifies consumer product needs and opportunities among business owners and refers to Financial Services Officers or other credit union team members.
• Works with the financial centers' existing book of business members to ensure business and personal cross-sell.
• Participates in a wide range of community events representing First Commerce's commitment to meeting the needs of our community.
• Performs job duties in accordance with policies established by the Board of Directors.
• Complies with Reg E, BSA, OFAC and CIP requirements.
• Fully supports in actions and words First Commerce's Vision, Mission, Core Values and Service Standards.
• Performs other duties as assigned.

Requirements

• Self-confident, self-starter with strong willpower and drive.
• Sophisticated and hardworking with solid relationship management and sales prospecting skills.
• Member-focused with excellent interpersonal and communication skills.
• Strong organizational and time management skills.
• Strong problem-solving skills.
• Strong ability to grasp various concepts and processes.

Nice-to-haves

• A bachelor's degree from an accredited university will substitute for years of experience. Preferably BS/BA in Business, Business Administration, Finance, Sales, Entrepreneurship, Business Management, Marketing; MBA; MSM; OR other related fields.

Benefits

• Competitive annual salary (to be disclosed to candidates meeting minimum qualifications)
• Health, dental, vision, disability, life, and pet insurance options with generous company sponsorship which includes free 24/7 mental & behavioral telehealth coverage
• Two (2) weeks paid time off (this increases to 3, 4, and 5 weeks with additional years of service)
• One (1) week sick leave (this increases to 2 weeks with additional years of service)
• Eleven (11) paid holidays, one (1) personal floating holiday, and paid volunteer time
• 401k with up to 4% employer match, vested from your first day on the job
• Eco-friendly cash bonus for carpooling, biking, or using public transportation
• Professional development programs, scholarships, and internal committee leadership opportunities
• Charitable contribution matching
• Exclusive rewards and discounts on things like movie tickets, travel, shopping, and more
• Referral incentives for mortgage products and recruitment
• Fun perks in the office with a company culture where you are more than just a number