Business Operations Analyst

$82,500 - $90,000/Yr

Mod Super Fast Pizza - Bellevue, WA

Full-time - Entry Level

Bellevue, WA

Food Services and Drinking Places

About the position

The Business Operations Analyst at MOD Pizza plays a crucial role in supporting the operations services department by developing and implementing long-term strategic initiatives. This position leverages Lean principles, testing, analytics, and scientific techniques to design, implement, and improve systems involving people, information, and physical layouts. The analyst collaborates with various departments to enhance the Continuous Improvement (CI) process and execute implementation plans effectively.

Responsibilities

• Perform data gathering in support of organization-wide identified cost savings initiatives.
• Analyze gathered data to determine cost-benefit analysis of specific initiatives to determine the highest probability of return on investment to the organization.
• Implement and execute identified Lean projects from conception to completion to deliver cost savings and process efficiencies across the organization.
• Responsible for accomplishing objectives through other people requiring effective collaboration and relationship-building skills.
• Facilitates focused improvement projects to eliminate waste, drive overall efficiency, and improve quality.
• Responsible for helping the Operations leadership teams achieve business KPIs through the implementation of CI programs.
• Acts as a CI resource and coach to build problem-solving skills in teams and facilitate improvement efforts.

Requirements

• Experience in leading Lean focused improvements.
• Understanding of root cause analysis and PDCA cycle, kaizen workshops in the areas of: 5S, standard work, visual management, theory of constraints.
• High impact coach with a proven track record to develop a problem-solving culture across multiple organizations.
• Ability to lead cross-functional teams to implement cost savings projects across the enterprise.
• Solid systems understanding and ability to identify improvements needed.
• Creative problem solving and innovative approaches to resolve complex problems.
• Ability to work with minimal direct supervision in a fast-paced, dynamic environment.
• Strong interpersonal and communication skills, able to effectively interface within all levels of the organization.

Nice-to-haves

• Deliver training in Lean Principles, C.I. tools and methods.
• Facilitate improvement meetings/events in the company.
• Coach and mentor all team members in the use of data and ‘speaking with facts & data'.
• Guide the team through a structured problem-solving process.
• Knowledge of statistical software, SQL, R, Python, and simulation modeling software.
• Experience with Tableau.

Benefits

• Company and/or individual performance annual bonus
• Medical/dental/vision/life insurance/disability insurance options
• Up to 20 paid vacation days per year and 11 paid holidays
• 401(k) retirement eligibility
• Paid sick leave
• Paid parental leave
• Access to MOD's Employee Assistance Program