Surgical Services Business Office Manager

Bridgeview Eye Partners • Cuyahoga Falls, OH

6d • Onsite

About The Position

As a Business Office Manager, you will play a critical role in the success of our practice by overseeing daily administrative operations, supporting revenue cycle performance, and leading a team dedicated to delivering outstanding patient care. This position is ideal for someone who enjoys balancing people leadership, operational excellence, and financial accountability while making a meaningful difference in the lives of patients and employees.

Requirements

• Strong leadership skills with a passion for developing others.
• Excellent communication, organization, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working with electronic health records (EHR) and practice management systems.

Nice To Haves

• Experience in healthcare operations, medical office management, or a related leadership role preferred.
• Knowledge of insurance processes, patient scheduling, and revenue cycle operations preferred.

Responsibilities

• Lead, coach, and develop front office and administrative team members.
• Create a positive, collaborative, and patient-focused workplace culture.
• Oversee scheduling, registration, insurance verification, authorizations, and patient collections.
• Monitor office performance and identify opportunities to improve efficiency and patient satisfaction.
• Partner with providers, clinical staff, and corporate teams to ensure smooth daily operations.
• Support revenue cycle performance through accurate processes and strong accountability.
• Resolve patient concerns professionally and promote an exceptional patient experience.
• Ensure compliance with organizational policies, HIPAA requirements, and healthcare regulations.

Benefits

• Competitive pay based on experience
• 6.5 paid holidays each year
• Generous Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) with Company Match
• Employee Assistance Program (EAP)
• Ongoing training and professional development opportunities
• A supportive team environment where your contributions matter

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed