Business Office Manager

PACS•Walnut Creek, CA

7d•$80,000 - $100,000•Onsite

About The Position

Tice Valley Post Acute is seeking an experienced and motivated Business Office Manager to oversee and support the facility's business office operations. The ideal candidate will have prior Skilled Nursing Facility (SNF) experience and a strong background in Medicare, Medi-Cal/Medicaid, and HMO billing within a healthcare environment. This leadership role is responsible for maintaining efficient business office systems, supervising staff, and ensuring accurate billing, collections, and financial processes.

Requirements

Minimum of 2 years of Business Office Manager experience in a Skilled Nursing Facility (SNF) or long-term care setting.
Strong knowledge of Medicare, Medi-Cal/Medicaid, managed care, and HMO billing.
Experience with collections, accounts receivable, resident trust accounts, and census management.
Supervisory or management experience.
Excellent organizational, communication, and problem-solving skills.
Proficiency with healthcare billing systems and Microsoft Office applications.

Nice To Haves

Experience with PointClickCare or similar healthcare software.
Knowledge of California healthcare reimbursement regulations.

Responsibilities

Obtain managed care and Medi-Cal/Medicaid authorizations, including bed hold authorizations.
Assist with management of resident trust funds, including preparation and distribution of monthly statements.
Supervise business office staff, including coaching, performance management, and disciplinary actions as necessary.
Maintain daily census records and report resident status changes.
Attend stand-up meetings and other facility meetings as requested by the Administrator.
Assist residents and families with Medi-Cal/Medicaid application processes.
Prepare TARS and related documentation as needed.
Track Medi-Cal/Medicaid redeterminations and ensure timely follow-up.
Participate in billing and payment processes, including preparation of bank deposits.
Conduct collection activities and follow-up on outstanding accounts and bad debt.
Schedule, assign, and monitor work activities to ensure operational requirements are met.
Collaborate with facility leadership to support financial goals and regulatory compliance.
Maintain confidentiality and ensure compliance with all federal, state, and company policies.