Business Interlock Learning Associate Manager - Financials Industry

About the position

The Learning Associate Manager role will shape the evolution of learning strategy, design next-gen capability development ecosystems, and drive meaningful transformation across our enterprise. In this pivotal leadership role, you will partner directly with clients and cross-functional teams to reimagine how learning fuels business strategy in an AI-powered world. You won't just create learning programs-you'll engineer the future of capability enablement, infusing it with GenAI, immersive tech, real-time skills intelligence, and adaptive frameworks to power workforce transformation at scale.

Responsibilities

• Develop future-fit learning strategies grounded in business priorities, workforce trends, and the evolving skills landscape.
• Design learning pathways that guide learners across proficiency levels, supported by modern frameworks, digital ecosystems, and on-demand technologies.
• Leverage tools like talent intelligence platforms, AI-enabled L&D diagnostics, and predictive workforce planning to shape learning roadmaps.
• Proactively engage with business stakeholders to understand strategic priorities, pain points, and emerging capability needs.
• Translate business drivers into bold learning solutions by recommending the most impactful learning architectures, modalities, and experiences.
• Curate and integrate learning assets from internal and external sources to build dynamic, role-based learning ecosystems.
• Develop and document solution requirements via Preliminary Learning Briefs (PLBs) or executive-ready summary decks.
• Review and map source content to skill frameworks and performance goals-identifying gaps and opportunities for innovation.
• Define and iterate on initial scope, budget, and resource models, leveraging data to optimize speed, scale, and impact while closing skill gaps, enabling business agility, and empowering people to grow.
• Generate and negotiate multiple solution pathways, tailoring the approach to learner needs, tech readiness, and business goals.
• Craft transformative learning solutions that blend storytelling, science, and smart technology (e.g., VR, adaptive learning, scenario-based simulations).
• Maintain curriculum relevance through continuous content optimization, performance data insights, and learner feedback loops.
• Partner with clients and business sponsors to map out 30/60/90-day learning demand, scope, and timelines with agility and foresight.
• Manage resource allocations and staffing projections, ensuring the right capabilities are in place to deliver at speed and scale.
• Continuously assess the development pipeline, balancing capacity with innovation potential.
• Act as a trusted advisor and strategic partner, helping stakeholders navigate complexity and align learning with organizational outcomes.
• Guide clients through the design-to-deploy journey, building consensus, addressing friction points, and unlocking new value.
• Use data storytelling to enable decision-making, highlight performance trends, and advocate for ongoing investment in learning.
• Partner with the Learning Studio Lead on goals, deliverables, timelines and dependencies to execute projects (e.g. staffing, onboarding, team engagement) across the full lifecycle-design, build, deploy, measure.
• Define KPIs tied to business outcomes and develop robust evaluation frameworks that assess learning impact using behavioral, qualitative, and quantitative data.
• Champion lean operating models that emphasize continuous improvement, reusability, and intelligent automation.

Requirements

• Minimum of 4 years of Experience in Learning Advisory
• Minimum of 4 years in Program Design in the Learning Space

Nice-to-haves

• Experience in the Financials Industry
• Experience with AI in learning, immersive tech, or enterprise learning systems
• Bachelor's degree in Instructional Design, Learning Sciences, Organizational Psychology, or a related field (Master's preferred)
• Exposure to learning analytics, behavior change theory, and adaptive learning technologies
• Strong track record leading cross-functional teams and managing large-scale learning portfolios
• Deep understanding of learning ecosystems, digital platforms, and measurement methodologies
• Familiarity with accessibility best practices and inclusive design
• Excellent communicator and relationship-builder across all levels