Business Intelligence Engineer, AWS DC Bridge

About the position

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The AWS Data Center Bridge (DC Bridge) team is looking for an experienced Business Intelligence Engineer (BIE) to build innovative insights that influence how work is orchestrated in AWS data centers. DC Bridge owns the custom software products that enable safe, secure, and efficient processes for technicians around the world. AWS customer offerings are constantly innovating and evolving. To keep our data centers running at the same velocity, we require high-quality, impactful, data points to guide decision making. As a BIE with DC Bridge, your work will influence what components are built in our software products, and have a direct impact on data center technicians’ day-to-day activities. You will work closely with global process owners, software developers, program managers, and other data specialists across many AIS teams. This high velocity environment creates large opportunities for innovation, creativity, and exploring outside the box while engineering data products from beginning to end. We expect our BIEs to enjoy learning new skills, challenging themselves, and sharing their knowledge with teammates. This appetite for learning and innovation is particularly important as we leverage new AI and machine learning models to accelerate our outcomes.

Responsibilities

• Build and own data artifacts including: data models, ETLs, visualizations, ML models, and simulations on large multidimensional datasets to uncover trends, patterns, and opportunities
• Perform analysis of deep dives and models to provide data for the decision making process, including written and verbal presentation of results and recommendations
• Work closely with partners and customers to understand programs and business goals. Participate in design and definition of innovative and influential methods of measurement
• Work with software development and business teams to design requirements for appropriate capture and storage of key data points needed in metrics and modeling
• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation

Requirements

• Strong SQL skills
• Data modeling experience
• Ability to deep dive in unfamiliar data sets
• Comfortable with a basic scripting language
• Strong written and verbal communication skills
• Ability to handle detailed conversations with technical teams and contribute to high-level discussions with business leaders
• Comfortable navigating ambiguity and willing to jump into something new
• Ability to quickly learn the business area and become a subject matter expert on the data

Benefits

• Diverse experiences are valued
• Inclusive team culture
• Mentorship and career growth opportunities
• Work/life balance and flexibility