Business Development Specialist (Hospice)

St. Francis Reflections LSC - Melbourne, FL

Full-time - Mid Level

Onsite - Melbourne, FL

About the position

The Business Development Specialist at St. Francis Reflections LSC is responsible for establishing and nurturing new business relationships within Brevard County to generate referrals for hospice services. This role involves direct interaction with various healthcare professionals and community leaders to promote the organization's services and achieve sales goals. The specialist will work under the guidance of the Director of Business Development and Strategy, focusing on building long-term partnerships and educating referral sources about hospice care.

Responsibilities

• Initiates/builds/maintains positive long-term professional relationships with physicians, community, business and all referral sources.
• Serves as a liaison between St. Francis Reflections LSC and referral sources, including but not limited to, physicians, discharge planners at facilities, personnel at nursing facilities, and community and business leaders.
• Routinely visits physician offices, nursing homes, assisted living facilities and other health care organizations; and community and business leaders on a one-on-one basis to accomplish defined sales goals.
• Develops objective based, implementable market outreach plans to achieve annual sales goals.
• Educates community and business referral sources regarding the scope of services/programs offered by SFR.
• Maintains and develops key sales skills in the area of new customer development, managing the sale, maintains and develops knowledge base in each key referral source, conducts appropriate interactions/communications with all customer groups, establishes effective plan for assigned territory and communicates and reports issues to VPBD through established processes.
• Meets or exceeds benchmarks for key sales functions.
• Assists Community Engagement Coordinators with health fair presentations.
• Works closely with other Business Development Specialists to develop market outreach plans to achieve coordinated sales efforts and facility and community educational goals.
• Works closely with clinical personnel to achieve organization goals.

Requirements

• Associates Degree in medical related field or clinical licensure and relevant marketing/sales experience may be accepted.
• Bachelor's degree in Communications/Public Relations preferred.
• Two to three years' experience in healthcare related sales; understanding of end-of-life care and the referral process for hospice care.
• Excellent interpersonal and verbal/written communication skills.
• Excellent customer service and problem-solving ability.
• Ability to work independently.

Nice-to-haves

• Physician and home health specialty experience.
• Pharmaceutical or hospice experience with an established book of business preferred.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• 401(k) matching
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• Life insurance
• Referral program