Business Development Manager, Inside Sales - RFA Mortgage Corporation

RFA•Toronto, ON

4d•CA$70,000 - CA$80,000•Hybrid

About The Position

RFA Mortgage Corporation, a division of RFA (Realty Financial Advisors), specializes in Prime lending (Insured, Insurable and Uninsurable). Our goal is to be a long-term leader in the residential lending market by offering more than just competitive rates and compensation. At RFA Mortgage Corporation, we focus on delivering a unique value proposition in the Prime mortgage space, committed to innovation and exceptional service to meet a diverse range of borrower needs. In this role, the BDM, Inside Sales will work in partnership with smaller, key accounts, agents new to RFA, mortgage brokers & their sales agents/assistants to promote RFA’s innovative products and tools within their regions.

Requirements

Minimum of 2 years’ experience in mortgage industry is required.
A minimum of 4 years sales and or relationship management experience.
Strong knowledge with experience in mortgage underwriting, insurer guidelines, as well as the real estate market and mortgage products, features, policies and services.
Working knowledge of PC software applications (MS Word/Excel, Outlook & PowerPoint).

Nice To Haves

Undergraduate University degree is an asset.
A working understanding of the mortgage broker channel and the prime mortgage market.
Strong customer focus with exceptional communication and presentation, training and management skills.
Self-starter with strong self-motivation requiring little supervision while still maintaining a strong support for a team environment.
Developed organizational and time management skills to meet various needs of the role.
Results and Service Oriented.
Relationship Builder.

Responsibilities

Work with other BDMs & RVPs from across Canada by sharing initiatives, ideas, marketing, and sales programs.
Train and educate all new and existing regional brokers to work with RFA.
Implement RFA’s underwriting guidelines & procedures to mortgage brokers in the region.
Create and maintain product & policy presentations for broker training.
Manage the region’s brokers and growth of agents by interviewing new potential brokers that are not registered with RFA.
Identify, onboard and train new brokers to RFA.
Conduct reference checks on mortgage agents that are not known to the BDM and/or RFA.
Contribute to increasing mortgage applications and funded volume.
Manage an acceptable level of decline and cancellation ratios in the region.
Conduct weekly and monthly assessments and reviews of regional brokers to ensure business volumes, declines and cancellations are satisfactory.
Liaison with a team of mortgage underwriters and production staff to ensure a quality business relationship between Sales and Production staff.
Create an awareness of local and area competitive marketing initiatives.
Review regional reporting and provide feedback, reports and information to the brokers & team of production staff assigned to the same region.
Demonstrate an ability to assist mortgage brokers in growing their business by utilizing RFA’s recognition and rewards programs.
Organize the territory by creating, managing and updating a database of brokers in the territory.
Manage a monthly expense account allocation, designed to assist in growing the business in the region.
Prepare monthly expense reports in a timely and accurate fashion.
Submit weekly call planners and ad hoc reports as directed by management.