Business Development Leader, Digital Manufacturing & Data Services

ROBERT E MASON & ASSOCIATES INCCharlotte, NC
Hybrid

About The Position

We’re looking for a commercially driven leader who can help manufacturers modernize operations through digital transformation, industrial data, and advanced software solutions. This role sits at the intersection of manufacturing, technology, and business strategy. You’ll work directly with industrial customers to uncover operational challenges, shape high-value digital solutions, and drive growth across services such as MES/MOM, data platforms, analytics, and Industrial AI. You’ll collaborate closely with account managers, solution architects, practice leaders, and delivery teams to turn complex operational problems into measurable business outcomes.

Requirements

  • Experienced in business development, solution selling, or consulting within industrial automation, manufacturing software, or digital transformation
  • Comfortable engaging with plant leadership, operations teams, IT stakeholders, and executive decision-makers
  • Able to translate technical capabilities into operational and financial business value
  • Collaborative, self-directed, and effective in team-selling environments
  • Curious about emerging manufacturing technologies, analytics, and Industrial AI applications
  • Skilled at navigating complex sales cycles and shaping large strategic opportunities
  • Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneNote, Teams, SharePoint) and Copilot Proficiency
  • Strong strategic thinking combined with practical execution skills
  • Customer-focused and outcomes-oriented mindset
  • Ability to engage, influence, and present to senior-level customer stakeholders
  • Self-directed, detail-oriented, and comfortable operating across ambiguity
  • Effective both as an individual contributor and a team collaborator
  • Excellent written, verbal, and presentation communication skills
  • US Citizenship required
  • Fluent in English (written and spoken)
  • Bachelor’s degree in engineering, computer science, information systems, business, or related discipline
  • Demonstrated history of success in business development, consulting, or enterprise solution sales
  • Experience selling or delivering one or more of the following: MES / MOM platforms; Industrial data architectures and historians; Data engineering, analytics, reporting, or AI/ML solutions; Industrial software, automation, or digital transformation initiatives

Nice To Haves

  • Experience in one or more of the following areas is highly valued: MES/MOM platforms, Industrial automation or controls, Manufacturing data infrastructure, Data analytics or visualization, Cloud-based industrial solutions, Digital transformation consulting, Industrial AI or advanced analytics applications
  • Demonstrated success in solution selling of software and services, ideally within industrial or manufacturing environments
  • Ability to operate effectively across a multi-partner, multi-technology ecosystem
  • Prior exposure to regulated or complex manufacturing environments (e.g., Life Sciences, Chemical, Food & Beverage, Energy)

Responsibilities

  • Identifying and developing new opportunities in digital manufacturing and industrial data services
  • Leading customer conversations around operational efficiency, production visibility, quality, downtime reduction, and digital transformation
  • Helping customers define strategies for MES/MOM, industrial data infrastructure, analytics, and AI-enabled operations
  • Building business cases, ROI narratives, and executive presentations that connect technology investments to operational outcomes
  • Partnering with technical teams to shape solution concepts, proposals, pilots, and implementation roadmaps
  • Developing go-to-market messaging, customer success stories, and reusable sales tools for the broader commercial organization
  • Working across multiple software ecosystems and technology partners to deliver best-fit customer solutions

Benefits

  • Participation in the Employee Stock Ownership Program (ESOP)
  • Retirement plan, including a Safe Harbor contribution
  • Medical / Dental / Vision Insurance
  • Employer paid Life Insurance and Long-Term Disability Insurance
  • Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
  • Paid Parental Leave
  • Paid company holidays
  • Career Development Program
  • Retirement and Financial Wellness program
  • Employee Assistance Program (EAP)
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