Business Analyst

PAR Technology • Philadelphia, PA

19d • $70,000 - $80,000 • Remote

About The Position

We are looking for a Business Analyst to join our Solutions Delivery product team. In this role, you will work hand-in-hand with our Product Delivery Lead (PDL) to own the sprint backlog, document requirements, and ensure that engineering and design teams have everything they need to build and maintain a best-in-class convenience retail mobile app and its supporting middleware. You will serve as the day-to-day requirements expert, translating product decisions into well-defined, actionable tickets and keeping documentation accurate and up to date.

Requirements

• 2+ years of experience as a Business Analyst, Product Owner, or similar role on a software product team
• Experience writing detailed user stories, acceptance criteria, and requirements documentation
• Familiarity with agile (Scrum/Kanban) development methodologies
• Proficiency with Jira and Confluence for backlog management and documentation
• Excellent written and verbal communication skills — able to translate business needs into clear technical requirements
• Strong organizational skills and attention to detail; able to manage multiple tickets and workstreams simultaneously
• Ability to work collaboratively in a fast-paced environment and adapt quickly to changing priorities
• Self-starter who takes ownership and follows through without needing close supervision

Nice To Haves

• Experience working on mobile applications (iOS/Android) is a strong plus
• Experience working with or for convenience retail, fuel, or loyalty/rewards platforms
• Familiarity with middleware or API-based integrations
• Experience supporting UX/design processes or leading design review meetings
• Background in QA or experience writing test cases and supporting UAT

Responsibilities

• Partner with the PDL and Scrum Master to prepare and maintain the sprint backlog for both development and design teams; ensure all tickets are created, clearly written, and include well-defined acceptance criteria; validate and refine ticket details before sprint kickoff; support backlog grooming and sprint planning sessions.
• Own the finalization and maintenance of requirements documentation, including UI specs, Confluence wiki pages, and Jira tickets; ensure all documentation remains accurate post-implementation; collaborate with UX/design to lead UI design meetings and ensure design specs are aligned with requirements.
• Act as a bridge between the PDL, engineering, QA, UX/design, and the Scrum Master to ensure alignment on scope and delivery; participate in standups, sprint demos, and retrospectives; assist in preparing the team for UAT sessions, status reviews, and client-facing presentations.
• Ensure requirements traceability from epic through to acceptance and delivery; proactively identify gaps, ambiguities, or risks in requirements and surface them to the PDL; contribute to continuous process improvement on the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed