Business Analyst

Zenfreed•Lansing, MI

10d•Hybrid

About The Position

DTMB Agency Services needs a Business Analyst to provide excellent customer service supporting both project and work request needs for the Environment, Great Lakes and Energy (EGLE) Agency. Key responsibilities include being the liaison between DTMB and the project stakeholders, as well as providing expert facilitation and elicitation and process modeling to help develop strategy and requirements for ongoing enhancements and related work projects. In addition, as part of the overall support for EGLE, this person will be a critical member of the DTMB Agency Services Business Analyst team, participating in various related work requests for EGLE and contributing to the operational activities of the BA team. Customer service and being a champion to ease Agency compliance with DTMB policies and practices are key performance expectations for this person. They must be able to quickly gain a working understanding of applicable constraints and enablers and help EGLE navigate those for the success for their projects and work requests. DTMB Agency Services and EGLE welcomes candidates that are self-directed, well organized, confident in their ability to build relationships, quick to come up to speed on new assignments, and able to be flexible and adaptable to changing needs and/or direction.

Requirements

7 years: Conducting business process review and requirements elicitation and documentation to include process modeling.
5 years: Developing and/or managing user stories on Agile development project(s).
2 years: Working directly with senior management in facilitating discussions to determine strategy, develop road maps and/or gain consensus to resolve opposing positions.
2 years: Supporting the development of or compliance to statement of work and/or other work agreements/contracts.
2 years: Working on projects developing/implementing IT solutions for public use.
1 year: Working with programs governed by state and/or federal regulations.
High School Diploma
Must be authorized to work in the United States.
Must undergo a background check and drug screening.

Nice To Haves

Local candidates (strongly preferred)
Non-local candidates must be willing to relocate at their own expense with no delays.

Responsibilities

Act as a liaison between DTMB and project stakeholders.
Provide expert facilitation, elicitation, and process modeling.
Develop strategy and requirements for ongoing enhancements and related work projects.
Participate in various related work requests for EGLE.
Contribute to the operational activities of the BA team.
Champion ease of Agency compliance with DTMB policies and practices.
Gain a working understanding of applicable constraints and enablers.
Help EGLE navigate constraints and enablers for project success.