Business Analyst

U-Haul•Phoenix, AZ

20d•Onsite

About The Position

This position is 100% onsite in Phoenix, AZ. The ideal candidate will be detail oriented, well organized, and have the willingness to do what it takes to advance the U-Haul Self-Storage Affiliate Network in the industry. The position requires active participation with interdepartmental managers and the ability to work with state and national self-storage associations in a combined effort to promote and grow USSAN. Under the direction of the Director of the U-Haul Self-Storage Affiliate Network (USSAN), the Business Analyst is responsible for the daily communications regarding credit card chargebacks that are processed by customers of our affiliates. Furthermore, the Business Analyst is responsible for tracking and managing our business relationships with our state and national storage association groups. The Business Analyst will work with these associations to meet renewal deadlines, along with the registrations to attend both state and national events. The Business Analyst will meet routinely with the Director of USSAN to discuss expenses, marketing efforts, travel arrangements, and a host of other items that are critically vital to the growth of USSAN.

Requirements

Strong problem-solving skills
Advance knowledge of Excel
Proficient in Microsoft Word and Outlook
Excellent written and verbal communication
A sense of urgency in a fast-paced environment
Ability to Multitask and keep detailed documentation

Nice To Haves

Experience in the self-storage industry is preferred but not required

Responsibilities

Research forthcoming state and national self-storage events
Assist HQ and field team members with registrations and event info
Continuous competitor benchmarking
Continuous market research
Managing affiliate notifications regarding customer credit disputes
Managing multiple email inboxes

Benefits

Medical insurance
Prescription drug plans
Dental & Vision plan with hearing care discounts
Onsite medical clinic for team members and eligible family members
New indoor fitness gym (Midtown Phoenix campus)
Get Fit Gym Reimbursement Program
Registered Dietitian Program
WeightWatchers®
CVS Virtual Care
U‑Haul Kids Program
24‑Hour Nurse Line
Wellness Program (Healthier You initiatives & challenges)
Mindset App Reimbursement
Pet Insurance & Wellness plans
Career stability
Opportunities for advancement
Valuable on‑the‑job training
Tuition Reimbursement Program
Free online courses for personal and professional development at U‑Haul University®
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
Company‑paid life insurance
Voluntary life insurance options
Short-Term and Long‑Term Disability
Critical Illness, Accident & Hospital Indemnity plans
Business & business travel insurance
MetLaw Legal Program
MetLife Auto & Home Insurance
LifeLock Identity Theft Protection
Dave Ramsey’s SmartDollar® Financial Wellness Program
U‑Haul Federal Credit Union
Paid holidays, vacation, and sick time
You Matter Employee Assistance Program (EAP)
Discounts on cell phone plans, hotels, computers, vehicles & more
Community involvement & volunteer opportunities
U‑Haul Mothers Program (Paid maternity leave)