Business Analyst
About The Position
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Business Analyst to join the Modeling Platform and Process team within Enterprise Modeling in Charlotte, NC. This role serves as a key contributor within the Modeling Platform and Process team, supporting key initiatives towards building and monitoring a scalable, efficient, and well-governed modeling infrastructure for Pacific Life actuaries. This role will be responsible for monitoring and analyzing AWS cloud costs, utilization, and storage related to FIS Prophet actuarial models run on the cloud, as well as supporting the development of best-in-class processes and automations for business stakeholders. Candidates who meet most but not all of the requirements are encouraged to apply. Actual job offer and title will be based on level of experience and skillset.
Requirements
- 3+ years of experience in an analytical or technical role
- A demonstrated skill for growing technical knowledge, applying it, and teaching others
- Bachelor's degree in mathematics, finance, engineering, computer science or another quantitative related field is preferred.
Nice To Haves
- Familiarity and interest in leveraging AI/LLM tools
- Experience with cloud cost analysis (AWS/Azure/GCP) or data analysis (SQL/Python/R)
- Familiarity with FIS Prophet, actuarial modeling systems, and the insurance industry
Responsibilities
- Monitor and analyze costs, utilization, and storage trends of actuarial models run on the AWS cloud: Maintain internal monitoring tools used to track cloud costs, server use, and storage
- Analyze model and grid performance and proactively communicate with stakeholders when there are opportunities for cloud cost optimization
- Monitor user access permissions to ensure appropriate access controls based on user training and cloud environment sensitivity
- Support development of best-in-class processes and production automations for business stakeholders: Work with the Model Steward team and Platform Services (IT) to establish processes for business stakeholders to optimize their use of models on the cloud environment
- Serve as a platform ambassador to train our stakeholders in new capabilities, grid management best practices, and leveraging AI effectively in their workflows
- Identify deficiencies in current modeling processes and develop solutions
- Communicate and collaborate effectively within a cross-functional project team of IT, model developers, and business stakeholders on ad hoc initiatives: Assist with QA testing when new software or functionality is rolled out to business stakeholders
- Build relationships with key business partners to facilitate swift problem resolution
- Collect information on model errors to support broad training and governance initiatives
Benefits
- Medical
- Dental
- Vision
- Wellbeing Reimbursement Account
- Generous paid time off options
- Paid Time Off
- Holiday Schedules
- Financial Planning Time Off
- Paid Parental Leave
- Adoption Assistance Program
- Competitive 401k savings plan with company match and an additional contribution regardless of participation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
