Business Analyst II, Information Distribution and Scheduling

About the position

The Business Analyst II, Information Distribution and Scheduling is responsible for helping business partners implement technology solutions in a cost-effective way by determining the requirements of a product, project or program, and communicating them clearly to teams. Business Analyst II provides general analytical support across the IT organization, and therefore should understand key business processes, key business drivers, as well as short and long-term strategies and related technologies. During development, he/she deals with issues and questions, while providing support in implementing required changes. The Business Analyst III also performs user testing and supports quality efforts.

Responsibilities

• Aligns technology solutions with business strategies comprised of moderate to complex business processes.
• Establishes a strong, positive relationship with business units and Product Managers to identify and document business requirements.
• Prioritizes business line demands conducts and participates in planning and prioritization meetings with business representatives; develops a prioritized list of project work including software modifications, report requests, and other business system-related development work to reflect the priorities of the organization.
• Acts as a facilitator within all phases of the application lifecycle except development to assist the collective effort of business units towards their objectives.
• Ensures accurate translation of business requirements into functionality.
• Collaborates with product or project teams, business partners and IT leaders, and often leads planning efforts related to their work.
• Manages ambiguity and creates accurate project effort estimates.
• Recognizes the implications of business strategy changes and effectively engages project stakeholders.
• Develops training materials or process documentation; Supports and trains staff and business partners.
• Investigates, resolves, and escalates problems and serves as escalation point for others.
• Supports Scrum Master during application implementation.

Requirements

• 5 or more years of relevant experience, including experience in requirements gathering process for IT systems.
• Experience in working closely with engineering, quality assurance, and customer support teams.
• Experience in data migration and Integration.
• Experience with relational databases, and writing queries.
• Experience with reporting, SSRS or Power BI.
• Experience developing support materials, including SOPs and Help Guides.
• Experience leading joint application sessions (JAD).
• Experience with tracking risks and changes.
• Bachelor’s degree in technology-related field.
• Professional certification in Business Analysis (PBI) or any relevant certifications preferred.

Nice-to-haves

• Strong understanding of best practices in business process re-engineering, user experience, and risk management.
• Demonstrated knowledge of one or more agile software development methodologies.
• Demonstrated ability to communicate technical/complex information both verbally and in writing.
• Possess a 'can-do' style and a demonstrated interest in understanding the business.
• Effective time management skills, with the ability to juggle multiple competing priorities and respond to emergency situations effectively.
• Strong leadership skills coupled with a drive to move assigned projects quickly.
• Ability to work well both independently and in team, establishing and maintaining cooperation, understanding, trust and credibility.
• Ability to function and to adapt to new goals, practices, etc. within a dynamic work environment.
• Proactively stays current in requisite skills within job scope, and incorporates knowledge and other feedback into work.